Overcoming Bias: Building Authentic Relationships across Differences

Overcoming Bias: Building Authentic Relationships across Differences

4.08 (57 ratings by Goodreads)
By (author)  , By (author) 

Free delivery worldwide

Available. Dispatched from the UK in 2 business days
When will my order arrive?


Control, Conquer, and Prevail! Everybody's biased. The truth is, we all harbor unconscious assumptions that can get in the way of our good intentions and keep us from building authentic relationships with people different from ourselves. Tiffany Jana and Matthew Freeman use vivid stories and fun (yes, fun!) exercises and activities to help us reflect on our personal experiences and uncover how our hidden biases are formed. By becoming more self-aware, we can control knee-jerk reactions, conquer fears of the unknown, and prevail over closed-mindedness. In the end, Jana and Freeman's central message is that you are not the problem--but you can be the solution.
show more

Product details

  • Paperback | 144 pages
  • 55 x 85 x 4mm | 181.44g
  • San Francisco, United States
  • English
  • 1626567255
  • 9781626567252
  • 881,241

Table of contents

Introduction: Why is everybody biased but me?
Chapter One: What is bias and why does it matter?
Chapter Two: Start with you
Chapter Three: In-groups and out-groups
Chapter Four: Check your privilege (and your ego)
Chapter Five: Scan to expand
Chapter Six: Ask, don’t assume
Chapter Seven: Listen, don’t judge
Activity Guide
About the Authors
show more

Review quote

"Tiffany Jana and Matthew Freeman take a tough issue that almost immediately raises everyone's defenses and break it down in simple and practical ways. They explore simple steps to overcoming bias tailored to individuals and small groups. Just as we want to improve our appearance, attitude, or prospects for success, we can improve our ability to engage with others without the blinders of bias blocking our path."
--Senator Tim Kaine

"This wonderful book encouraged me to look inside and be honest about biases that I didn't even realize I had. Overcoming Bias gives me hope that the biases that separate people can be changed if we're willing to put in the work. With all the discord in the world today, this is the right message at the right time."
--Helayne Spivak, Director, Virginia Commonwealth University Brandcenter
show more

About Matthew Freeman

Tiffany Jana is the founder and CEO of TMI Consulting. TMI's clients include the German Marshall Fund of the United States, the YMCA, the Robins Foundation, and Virginia Commonwealth University. She was named one of Diversity Journal's 2013 "Women Worth Watching" and was one of three finalists for the National Association of Women Business Owners' 2014, 2015, and 2016 Entrepreneur of the Year award. Matthew Freeman is the cofounder and senior executive consultant at TMI Consulting. He has worked with groups including the National Institutes of Health, the United States Congress, and Initiatives of Change as faculty for their Trustbuilding fellowship in Caux, Switerland He has also worked with dozens of non-profits, religious institutions and banks across the United States.
show more

Rating details

57 ratings
4.08 out of 5 stars
5 44% (25)
4 26% (15)
3 26% (15)
2 2% (1)
1 2% (1)
Book ratings by Goodreads
Goodreads is the world's largest site for readers with over 50 million reviews. We're featuring millions of their reader ratings on our book pages to help you find your new favourite book. Close X