Organizational Behavior, Pearson International Edition:a Diagnostic Approach

Organizational Behavior, Pearson International Edition:a Diagnostic Approach : A Diagnostic Approach: a Diagnostic Approach

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Description

This is not a cut-and-dry approach to OB: Gordon's underlying viewpoint assumes that more than one perspective in OB can be right. She prepares students to analyze organizational situations in a variety of ways, rather than just one. To this end, she presents her acclaimed diagnostic approach, integrating diagnosis-describing, understanding and explaining behavior-and action-controlling, managing or influencing behavior-to bridge the gap between comprehension and understanding. The Sixth Edition also continues to integrate theory, research and applications, with numerous current real-world examples throughout.show more

Product details

  • Paperback | 592 pages
  • 205 x 254 x 22mm | 1,025g
  • Pearson Education (US)
  • Upper Saddle River, United States
  • 6th edition
  • 0130961965
  • 9780130961969

Table of contents

(NOTE: Chapters begin with A Manager's Preview and end with Summary, A Manager's Diagnostic Review, Take It to the Net, Endnotes, and Recommended Readings.) 1. Setting the Stage. 2. Perception, Attribution, and Learning. 3. Individual Characteristics of Managers and Workers. 4. Motivating and Rewarding Employees. 5. Making Timely, High Quality, Accepted Decisions. 6. Creating High Performing Work Groups and Teams. 7. Diagnosing Breakdowns and Improving Communication. 8. Leading Effectively. 9. Diagnosing Power and Managing Conflict and Stress. 10. Managing Intergroup Behavior and Negotiating Effectively. 11. Building an Organizational Culture. 12. Structuring High Performance Organizations. 13. Influences on Organizational Structure. 14. Using Business Process Design and Total Quality Management. 15. Changing Organizations.show more