Opportunities and Challenges of Workplace Diversity

Opportunities and Challenges of Workplace Diversity : Theory, Cases, and Exercises

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For courses in Diversity, Organizational Behavior, and Human Resource Management Diversity and the Workplace teaches students to uncover and understand the complexities of managing diversity through a unique dialogue of opportunity.show more

Product details

  • Paperback | 288 pages
  • 175.3 x 228.6 x 10.2mm | 385.56g
  • Pearson Education (US)
  • Prentice Hall
  • Upper Saddle River, United States
  • English
  • 0131343068
  • 9780131343061

Table of contents

Introduction Kathryn A. Canas and Harris Sondak PART ONE UNCOVERING THE COMPLEXITIES OF WORKPLACE DIVERSITY 1. Diversity in the Workplace: A Theoretical Perspective Kathryn A. Canas and Harris Sondak 2. Diversity in the Workplace: A Legal Perspective P. Corper James PART TWO MANAGING AND MISMANAGING: CASE STUDIES ON AMERICAN BUSINESS 3. Gender Morgan Stanley Settles Bias Suit with $54 Million Patrick McGeehan Off-Ramps and On-Ramps: Keeping Talented Women on the Road to Success Sylvia Ann Hewlett and Carolyn Buck Luce Augusta National Ray B. Swart, Ashish K. Singh, and Andrew Nelson under the supervision of James S. O' Rourke Mother's Work Inc.: Brand Image and Accusations of Employment Discrimination Carolyn E. Billick and Lusiena H. C. Wong under the supervision of James S. O'Rourke 4. Race and National Origin Abercrombie & Fitch Bias Case is Settled Steven Greenhouse The Truth About Mentoring Minorities David A. Thomas Texaco, Inc. Racial Discrimination Suit (A) Texaco, Inc. Racial Discrimination Suit (B) Tanya Goria, DeWayne Reed, and Dan Skendzel under the supervision of James S. O'Rourke Tostadas, Tortilla Chips, and Bank Loans: Wells Fargo and Salinas y Salinas Catharine E. Carrales under the supervision of Greg Fairchild 5. Age As Layoffs Rise, So Do Age-Discrimination Charges Shaifali Puri It's Time to Retire Retirement Ken Dychtwald, Tamara Erickson, and Bob Morison Asleep At The Wheel: Ford Motor Company's Exclusion of the Older Worker Kathryn A. Canas and Harris Sondak 6. Religion and Spirituality The Many Delicate Issues of Spirituality in the Office Eilene Zimmerman Taking Religion to Work C. Stone Brown Purity of Spirit: Tom's of Maine Adapted by Kathryn A. Canas and Harris Sondak from a case written by Edmund R. Gray 7. Sexual Orientation Wal-Mart Sets a New Policy That Protects Gay Workers Sarah Kershaw Selections from Straight Talk About Gays in the Workplace: Creating an Inclusive, Productive Environment for Everyone in Your Organization Liz Winfeld The Cracker Barrel Restaurants John Howard 8. Disabilities By Telecommuting; The Disabled Get a Key to the Office, and a Job Eve Tahmincioglu Excerpt from The Inclusive Corporation: A Disability Handbook for Business Professionals Griff Hogan In the Eye of the Perfect Storm: Organizations Creating Accessibility--BOOST, IBM, and GM Kathryn A. Canas and Harris Sondak 9. Exemplary Organizations Exemplary Organizations for Diversity Management Diversity as Strategy David A. Thomas PART THREE EXERCISES: DEVELOPING THREE ESSENTIAL SKILLS 10. Analyzing Self Your Pie Chart Taylor Cox and Ruby L. Beale Awareness of Cultural Identity Marquita Byrd Socialization and the "Ism" Prism William Sonnenschein Diversity Questionnaire William Sonnenschein First Thoughts Jonamay Lambert and Selma Myers Masculine and Feminine Speaking Styles Kathryn A. Canas and Harris Sondak 11. Understanding Difference What Constitutes Sexual Harassment? Kathryn A. Canas, P. Corper James, and Harris Sondak The Older Employee Kathleen R. Butterworth, Christopher R. Corcoran, and Gary N. Powell Religion and Spirituality--What Could be Happening Here? Kathryn A. Canas and Harris Sondak Discrimination Based on Sexual Orientation--Counting the Costs Amy J. Zuckerman and George F. Simons The Ten Commandments of Interacting with People with Disabilities Kathryn A. Canas and Harris Sondak Cultural Diversity Jonamay Lambert and Selma Myers 12. Assessing Organizations Examining Exemplary Leaders in Managing Diversity Kathryn A. Canas and Harris Sondak Analysis of Consulting Companies Kathryn A. Canas and Harris Sondak Opening the Sports Page Kathryn A. Canas and Harris Sondak The Diversity Consulting Team Kathryn A. Canas and Harris Sondak Nine Symptoms that May Indicate a Need for Diversity Training Lee Gardenswartz and Anita Rowe Managing Diversity Questionnaire Lee Gardenswartz and Anita Rowe Asking Good Questions Lee Gardenswartz and Anita Roweshow more

About Harris Sondak

Dr. Kathryn A. Canas is a member of the Management Department in the David Eccles School of Business at the University of Utah. Her teaching currently includes courses on managing diversity, business communication, and pedagogical theories and practices on both undergraduate and graduate levels. Her teaching has included courses on rhetorical criticism and theory, public speaking and persuasion, interpersonal communication and coaching, written communication, gender and communication, and writing for publication. She has presented a number of papers at national and regional conferences and recently published the essay, "Demonizing Democracy: The Strange Career of Lani Guinier" in New Approaches to Rhetoric. Her professional association memberships include: Management Communication Association and the Association for Business Communication. Dr. Canas received her B.A. in English and Communication from Boston College, her M.A. in Speech Communication from Indiana University, and her Ph.D. in Communication from the University of Utah. For more information, please visit her Web site at www.business.utah.edu/~mgtkc/. Email: mgtkc@business.utah.edu Phone: 801.581.4739 Harris Sondak is a member of the Management Department in the David Eccles School of Business at the University of Utah. His teaching includes courses on groups, negotiations, creating and maintaining business relationships, managing conflict in organizations, competitive strategy, managing diversity, organizational behavior, consulting, and business ethics and leadership. He has taught these subjects to executives, Ph.D. candidates, MBA students, and undergraduates from around the world. Dr. Sondak's research investigates the psychology of allocation decisions, negotiation, group process and decisions, and procedural justice and ethics. His research has been published in a number of leading academic journals. Dr. Sondak has served as a reviewer, a member of the editorial board, and as the associate editor for scholarly publications. Dr. Sondak received his B.A. in philosophy from the University of Colorado and his M.S. and Ph.D. in organizational behavior from Northwestern University. He was a member of the faculty of the Fuqua School of Business at Duke University and has been a visiting faculty member the International Institute for Management Development (IMD) in Lausanne, Switzerland, the Graduate School of Business, Stanford University, and the Indian School of Business in Hyderabad, India. For more information, please visit his Web site at www.business.utah.edu/~mgths/. Email: sondak@business.utah.edu Phone: 801.581.3749show more