Opportunities and Challenges of Workplace Diversity

Opportunities and Challenges of Workplace Diversity : Theory, Cases, and Exercises

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For courses in Diversity, Organizational Behavior, and Human Resource Management Diversity and the Workplace teaches students to uncover and understand the complexities of managing diversity through a unique dialogue of opportunity.
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Product details

  • Paperback | 288 pages
  • 175.3 x 228.6 x 10.2mm | 385.56g
  • Pearson
  • United States
  • English
  • 0131343068
  • 9780131343061

Table of contents

IntroductionKathryn A. Canas and Harris Sondak PART ONEUNCOVERING THE COMPLEXITIES OF WORKPLACE DIVERSITY 1. Diversity in the Workplace: A Theoretical PerspectiveKathryn A. Canas and Harris Sondak 2. Diversity in the Workplace: A Legal PerspectiveP. Corper James PART TWOMANAGING AND MISMANAGING: CASE STUDIES ON AMERICAN BUSINESS 3. GenderMorgan Stanley Settles Bias Suit with $54 Million Patrick McGeehanOff-Ramps and On-Ramps: Keeping Talented Women on the Road to Success Sylvia Ann Hewlett and Carolyn Buck Luce Augusta NationalRay B. Swart, Ashish K. Singh, and Andrew Nelson under the supervision of James S. O' RourkeMother's Work Inc.: Brand Image and Accusations of Employment Discrimination Carolyn E. Billick and Lusiena H. C. Wong under the supervision of James S. O'Rourke4. Race and National OriginAbercrombie & Fitch Bias Case is SettledSteven Greenhouse The Truth About Mentoring Minorities David A. ThomasTexaco, Inc. Racial Discrimination Suit (A) Texaco, Inc. Racial Discrimination Suit (B) Tanya Goria, DeWayne Reed, and Dan Skendzel under the supervision of James S. O'RourkeTostadas, Tortilla Chips, and Bank Loans: Wells Fargo and Salinas y Salinas Catharine E. Carrales under the supervision of Greg Fairchild5. AgeAs Layoffs Rise, So Do Age-Discrimination ChargesShaifali PuriIt's Time to Retire Retirement Ken Dychtwald, Tamara Erickson, and Bob MorisonAsleep At The Wheel: Ford Motor Company's Exclusion of the Older WorkerKathryn A. Canas and Harris Sondak 6. Religion and SpiritualityThe Many Delicate Issues of Spirituality in the Office Eilene ZimmermanTaking Religion to WorkC. Stone BrownPurity of Spirit: Tom's of Maine Adapted by Kathryn A. Canas and Harris Sondak from a case written by Edmund R. Gray7. Sexual OrientationWal-Mart Sets a New Policy That Protects Gay WorkersSarah KershawSelections from Straight Talk About Gays in the Workplace: Creating an Inclusive, Productive Environment for Everyone in Your Organization Liz WinfeldThe Cracker Barrel Restaurants John Howard8. DisabilitiesBy Telecommuting; The Disabled Get a Key to the Office, and a Job Eve TahminciogluExcerpt from The Inclusive Corporation: A Disability Handbook for Business Professionals Griff HoganIn the Eye of the Perfect Storm: Organizations Creating Accessibility-BOOST, IBM, and GMKathryn A. Canas and Harris Sondak9. Exemplary OrganizationsExemplary Organizations for Diversity ManagementDiversity as Strategy David A. Thomas PART THREEEXERCISES: DEVELOPING THREE ESSENTIAL SKILLS 10. Analyzing SelfYour Pie ChartTaylor Cox and Ruby L. BealeAwareness of Cultural IdentityMarquita ByrdSocialization and the "Ism" PrismWilliam SonnenscheinDiversity QuestionnaireWilliam SonnenscheinFirst ThoughtsJonamay Lambert and Selma MyersMasculine and Feminine Speaking StylesKathryn A. Canas and Harris Sondak11. Understanding DifferenceWhat Constitutes Sexual Harassment?Kathryn A. Canas, P. Corper James, and Harris SondakThe Older EmployeeKathleen R. Butterworth, Christopher R. Corcoran, and Gary N. PowellReligion and Spirituality-What Could be Happening Here?Kathryn A. Canas and Harris SondakDiscrimination Based on Sexual Orientation-Counting the CostsAmy J. Zuckerman and George F. SimonsThe Ten Commandments of Interacting with People with DisabilitiesKathryn A. Canas and Harris SondakCultural DiversityJonamay Lambert and Selma Myers12. Assessing OrganizationsExamining Exemplary Leaders in Managing DiversityKathryn A. Canas and Harris SondakAnalysis of Consulting CompaniesKathryn A. Canas and Harris SondakOpening the Sports PageKathryn A. Canas and Harris SondakThe Diversity Consulting TeamKathryn A. Canas and Harris SondakNine Symptoms that May Indicate a Need for Diversity TrainingLee Gardenswartz and Anita RoweManaging Diversity QuestionnaireLee Gardenswartz and Anita RoweAsking Good QuestionsLee Gardenswartz and Anita Rowe
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About Harris Sondak

Dr. Kathryn A. Canas is a member of the Management Department in the David Eccles School of Business at the University of Utah. Her teaching currently includes courses on managing diversity, business communication, and pedagogical theories and practices on both undergraduate and graduate levels. Her teaching has included courses on rhetorical criticism and theory, public speaking and persuasion, interpersonal communication and coaching, written communication, gender and communication, and writing for publication. She has presented a number of papers at national and regional conferences and recently published the essay, "Demonizing Democracy: The Strange Career of Lani Guinier" in New Approaches to Rhetoric. Her professional association memberships include: Management Communication Association and the Association for Business Communication. Dr. Canas received her B.A. in English and Communication from Boston College, her M.A. in Speech Communication from Indiana University, and her Ph.D. in Communication from the University of Utah. For more information, please visit her Web site at www.business.utah.edu/~mgtkc/. Email: mgtkc@business.utah.eduPhone: 801.581.4739 Harris Sondak is a member of the Management Department in the David Eccles School of Business at the University of Utah. His teaching includes courses on groups, negotiations, creating and maintaining business relationships, managing conflict in organizations, competitive strategy, managing diversity, organizational behavior, consulting, and business ethics and leadership. He has taught these subjects to executives, Ph.D. candidates, MBA students, and undergraduates from around the world. Dr. Sondak's research investigates the psychology of allocation decisions, negotiation, group process and decisions, and procedural justice and ethics. His research has been published in a number of leading academic journals. Dr. Sondak has served as a reviewer, a member of the editorial board, and as the associate editor for scholarly publications. Dr. Sondak received his B.A. in philosophy from the University of Colorado and his M.S. and Ph.D. in organizational behavior from Northwestern University. He was a member of the faculty of the Fuqua School of Business at Duke University and has been a visiting faculty member the International Institute for Management Development (IMD) in Lausanne, Switzerland, the Graduate School of Business, Stanford University, and the Indian School of Business in Hyderabad, India. For more information, please visit his Web site at www.business.utah.edu/~mgths/. Email: sondak@business.utah.eduPhone: 801.581.3749
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