Operations Management

Operations Management

3.8 (400 ratings by Goodreads)
  • Mixed media product
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The "Ninth Edition of Operations Management" features the latest concepts and applications while not losing focus on the core concepts that has made this text a market leader. This approachable text supports students in applying concepts and methods by providing solved problems, examples, questions, practice problems, and cases. Students learn by doing, and the Ninth Edition continues to offer more support for 'doing Operations' than any other. A Student DVD-ROM complete with Excel templates; data files; videos from companies like Honda, United Airlines, McDonalds, Disney, and more; self quizzes; weblinks; and innovative 'screencam tutorials' that show students how to use Excel are included in the package. The DVD-ROM also features six new segments and expanded editions of additional videos.show more

Product details

  • Mixed media product
  • 218 x 274 x 36mm | 1,859.75g
  • McGraw-Hill Education - Europe
  • McGraw Hill Higher Education
  • London, United States
  • Revised
  • 9th Revised edition
  • 0071109161
  • 9780071109161

About William J. Stevenson

Dr. Stevenson is an associate professor of Decision Sciences in the College of Business at Rochester Institute of Technology. He teaches graduate and undergraduate courses in production/operations management, management science, quality concepts, and quality applications. He is the author of textbooks in management science, statistics, as well as production/operations management. His articles have appeared in Management Science and Decision Sciences. He also serves as a consultant to the New York State Regents External Degree program. His current research interests are in quality applications. Dr. Stevenson received a bachelor's degree in industrial engineering, and an M.B.A. and a Ph.D. in production/operations management from Syracuse University.show more

Table of contents

1 Introduction 2 Competitiveness, Strategy, and Productivity 3 Forecasting 4 Product and Service Design 4S Supplement: Reliability 5 Strategic Capacity Planning for Products and Services 5S Supplement: Decision Theory 6 Process Selection and Facilities Layout 6S Linear Programming 7 Design of Work Systems 7S Learning Curves 8 Location Planning and Analysis 8S The Transportation Model 9 Management of Quality 10 Quality Control 10S Acceptance Sampling 11 Supply Chain Management 12 Inventory Management 13 Aggregate Planning 14 MRP and ERP 15 JIT and Lean Operations 15S Supplement: Maintenance 16 Scheduling 17 Project Management 18 Capacity Planning and Analysis: Waiting Lines 18S Supplement: Simulationshow more

Rating details

400 ratings
3.8 out of 5 stars
5 40% (158)
4 28% (110)
3 16% (66)
2 6% (26)
1 10% (40)
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