Operations Management
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Operations Management

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Description

Stevenson's Operations Management features integrated, up-to-date coverage of current topics and industry trends, while preserving the core concepts that have made the text the market leader in this course for over a decade. Stevenson's careful explanations and approachable format support students in understanding the important operations management concepts as well as applying tools and methods with an emphasis on problem solving. Through detailed examples and solved problems, short cases and readings on current issues facing businesses, and auto-gradable end of chapter problems and application-oriented assignments available in Connect Operations Management, students learn by doing, and the Thirteenth Edition continues to offer more support for 'doing Operations' than any other.Connect is the only integrated learning system that empowers students by continuously adapting to deliver precisely what they need, when they need it, and how they need it, so that your class time is more engaging and effective.
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Product details

  • Hardback | 928 pages
  • 218 x 282 x 36mm | 1,926g
  • OH, United States
  • English
  • 13th edition
  • 439 Illustrations, unspecified
  • 1259667472
  • 9781259667473

Table of contents

1. Introduction to Operations Management
2. Competitiveness, Strategy, and Productivity
3. Forecasting
4. Product and Service Design
SUPPLEMENT TO CHAPTER 4: Reliability
5. Strategic Capacity Planning for Products and Services
SUPPLEMENT TO CHAPTER 5: Decision Theory
6. Process Selection and Facility Layout
7. Work Design and Measurement
SUPPLEMENT TO CHAPTER 7: Learning Curves
8. Location Planning and Analysis
9. Management of Quality
10. Quality Control
11. Aggregate Planning and Master Scheduling
12. MRP and ERP
13. Inventory Management
14. JIT and Lean Operations
SUPPLEMENT TO CHAPTER 14: Maintenance
15. Supply Chain Management
16. Scheduling
17. Project Management
18. Management of Waiting Lines
19. Linear Programming
1. Appendix A: Answers to Selected Problems
2. Appendix B: Tables
3. Appendix C: Working with the Normal Distribution
4. Photo Credits
5. Company Index
6. Subject Index
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About William J. Stevenson

Associate professor of Decision Sciences in the College of Business at Rochester Institute of Technology. He teaches graduate and undergraduate courses in operations management and management science. Dr. Stevenson is the author of textbooks in management science, statistics, and operations management. His articles have appeared in Management Science, Decision Sciences, Quality Progress, and other journals. He received a bachelor's degree in industrial engineering, an MBA, and a Ph.D. in production/operations management, from Syracuse University.
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Rating details

458 ratings
3.83 out of 5 stars
5 40% (183)
4 28% (128)
3 17% (77)
2 6% (28)
1 9% (42)
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