New Public Service, The: Serving, Not Steering

New Public Service, The: Serving, Not Steering

4 (1 rating by Goodreads)
By (author)  , By (author) 

List price: US$73.96

Currently unavailable

Add to wishlist

AbeBooks may have this title (opens in new window).

Try AbeBooks


This compact, clearly written volume synthesizes the many ideas and voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. It is built around a set of seven core principles: 1. Serve citizens, not customers; 2. Seek the public interest; 3. Value citizenship and public service above entrepreneurship; 4. Think strategically, act democratically; 5. Recognize that accountability isn't simple; 6. Serve, rather than steer; 7. Value people, not productivity. Provocative and timely, The New Public Service asks the reader to think carefully and critically about what public service is, why it is important, and what values ought to guide what we do and how we do it. For all students and professionals in the field, it celebrates what is distinctive, important, and meaningful about public service and considers how we might better live up to those ideals and more

Product details

  • Hardback | 192 pages
  • 159.5 x 232.7 x 18.5mm | 480.82g
  • Taylor & Francis Ltd
  • London, United Kingdom
  • English
  • figures, tables, index
  • 0765608456
  • 9780765608451

Table of contents

1. Public Administration and the New Public Management; 2. The Roots of the New Public Service; 3. Serve Citizens, Not Customers; 4. Seek the Public Interest; 5. Value Citizenship over Entrepreneurship; 6. Think Strategically, Act Democratically; 7. Recognize that Accountability Isn't Simple; 8. Serve Rather than Steer; 9. Value People, not Just Productivity; 10. Conclusionshow more

Rating details

1 ratings
4 out of 5 stars
5 0% (0)
4 100% (1)
3 0% (0)
2 0% (0)
1 0% (0)
Book ratings by Goodreads
Goodreads is the world's largest site for readers with over 50 million reviews. We're featuring millions of their reader ratings on our book pages to help you find your new favourite book. Close X