Never Split the Difference
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Never Split the Difference : Negotiating as if Your Life Depended on It

4.48 (3,754 ratings by Goodreads)
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Description

'A master of persuasion.' Forbes 'This book blew my mind.' Adam Grant, bestselling author of Originals A former FBI hostage negotiator offers a new, field-tested approach to negotiating - effective in any situation. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people's lives were at stake. Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion. 'Filled with insights that apply to everyday negotiations.' Business Insider 'A stupendous book.' The Week 'It's rare that a book is so gripping and entertaining while still being actionable and applicable.' Inc.show more

Product details

  • Paperback | 288 pages
  • 129 x 198 x 18mm | 202g
  • Cornerstone
  • RANDOM HOUSE BUSINESS BOOKS
  • London, United Kingdom
  • English
  • 1847941494
  • 9781847941497
  • 793

About Chris Voss

Chris Voss spent 24 years working for the FBI, culminating in him becoming the bureau's lead international hostage negotiator. In 2007 he left the organisation and, realising that the skills he had acquired were more widely applicable, began teaching negotiation skills at Georgetown University's McDonough School of Business. He has also taught courses at Harvard Law School and is the head of the Black Swan Group, a consulting firm that leads businesses through difficult negotiations.show more

Review quote

"Filled with insights that apply to everyday negotiations." * Business Insider * "Negotiation, as someone once said, is 'the art of letting someone else have your own way'. It's an art well worth learning. And who better to learn from than Chris Voss, whose skills have saved lives and averted disaster?" * Daily Mail * "A stupendous book." * The Week * "A master of persuasion." * Forbes * "A master negotiator . . . [Voss] draws from his high-stakes hostage negotiation experience to teach the same skills to the business world." * Inc. *show more

Review Text

"A master negotiator . . . [Voss] draws from his high-stakes hostage negotiation experience to teach the same skills to the business world."show more

Rating details

3,754 ratings
4.48 out of 5 stars
5 60% (2,236)
4 31% (1,170)
3 8% (294)
2 1% (44)
1 0% (10)
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