THOMAS KERN is CIO of KERN AG and part-time Assistant Professor for Information Management at the Rotterdam School of Management, Erasmus University, Rotterdam, and European Editor of The Journal of Information Technology. He has spoken and written widely on outsourcing and application service provision.MARY CECELIA LACITY is Associate Professor of Information Systems at the University of Missouri-St. Louis, and Research Affiliate at Templeton College, Oxford University. She has published 5 books and 25 papers on information technology sourcing. Lacity earned the 2000 PriceWaterhouseCoopers and Michael Corbett & Associates Global Information Outsourcing Achievement Award for her contributions to this field. LESLIE P. WILLCOCKS is Anderson Professor of Information Management and e-Business at Warwick Business School, UK, and has been Editor-in-Chief of The Journal of Information Technology for 12 years. He has co-authored 19 books, including Global IT Outsourcing: In Search of Business Advantage and Strategic Sourcing of Information Systems. Willcocks earned the 2001 PriceWaterhouseCoopers and Michael Corbett & Associates Global Information Outsourcing Achievement Award for his contributions to this field.