Measuring the User Experience : Collecting, Analyzing, and Presenting Usability Metrics
Authors Tullis and Albert organize dozens of metrics into six categories: performance, issues-based, self-reported, web navigation, derived, and behavioral/physiological. They explore each metric, considering best methods for collecting, analyzing, and presenting the data. They provide step-by-step guidance for measuring the usability of any type of product using any type of technology.
This book is recommended for usability professionals, developers, programmers, information architects, interaction designers, market researchers, and students in an HCI or HFE program.
- Paperback | 336 pages
- 187.96 x 236.22 x 15.24mm | 680.39g
- 28 Apr 2008
- ELSEVIER SCIENCE & TECHNOLOGY
- Morgan Kaufmann Publishers In
- San Francisco, United States
- Approx. 140 illustrations
Other books in this series
01 Jul 2011
09 Nov 2007
12 Jun 2008
21 Jul 2004
29 Sep 1998
20 May 2009
22 May 2003
"This book is a great resource about the many ways you can gather usability metrics without busting your budget. If you're ready to take your user experience career to the next level of professionalism, Tullis and Albert are here for you and share generously of their vast experience. Highly recommended."
Jakob Nielsen, Principal, Nielsen Norman Group, author of Usability Engineering and Eyetracking Web Usability
"If you do any type of usability testing, you need this book. Tullis and Albert have written a clear and comprehensive guide with a common-sense approach to usability metrics."
Ginny Redish, President of Redish and Associates, Inc., author of Letting Go of the Words
About William Albert
Table of contents