Managing By Values

Managing By Values : How to Put Your Values Into Action for Extraordinary Results

3.62 (86 ratings by Goodreads)
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Managing By Values describes how companies of all types can achieve greater success-measured not by volume or profits, but by the quality of life for employees and the quality service for customers. By committing to a common purpose and shared values, any organization can adopt a way
doing business that allows all stakeholders-owners and shareholders, employees, customers
and clients- to win. Based on more than 25 years of research and application in organizations, Managing By Values details a practical game plan for clarifying your organization's core
values, communicating them throughout the organization, aligning these values with actual practices, and reaching an exciting new level of organizational success.
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Product details

  • Paperback | 160 pages
  • 144.78 x 218.44 x 15.24mm | 294.83g
  • San Francisco, United States
  • English
  • 2nd ed.
  • 1576752747
  • 9781576752746
  • 586,096

Table of contents

I. Finding out
II. The Acts of Life
III. The MBV Process
IV. The Search Begins
V. Clarifying Your Mission and Values: Phase I of the MBV Process
VI. Communicating: Phase II of the MBV Process
VII. Aligning: Phase III of the MBV Process
VIII. Beginning the MBV Journey
IX. Reflecting Back on the Journey
X. Moving Forward on the Journey
About the Authors
Services Available
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Review quote

"Managing by Values' is a powerful process... Employees report that we have a more productive and fulfilling workplace, which in turn is driving improved customer satisfaction and the resulting return for owners. MBV is the basis of continuous improvement in our company."
--The Management Team, Holt Company of Ohio "This book describes an emerging type of company.... I've been part of this 'fortunate' journey and seen it produce great results with customers and employees, while increasing productivity and profits throughout the process. Managing by Values works!"
--Erv Kamm, President and CE0, Digi International, Inc "Managing by Values' creates a positive and healthy employee culture that unleashes the
power of the human spirit."
--Paul Baszucki, CEC, Norstan Communications, Inc

"The Managing by Values' process can be replicated in any organization, providing there is the
commitment to do it."
--Marcia Ballinger, Director Human Resources Development, BMC Industries, Inc. "The CFO Section was right on target. The thoughts and observations of how this process actually works agree with my own actual experience of it in practice."
--David Hennessee, Chief Financial officer, The Holt Company
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About Blanchard

Ken Blanchard is chairman of Blanchard Training and Development, Inc., an international training company. He is the author or coauthor of thirteen books, including The One Minute Manager series, Empowerment Takes More Than a Minute., and Mission Possible. He is a visiting lecturer at Cornell University, where he also serves as Trustee Emeritus.
Michael O'Connor is the co-founder and director of the Center for Managing by Values. O'Connor is recognized as a "master" of behavioral research. With advanced degrees in the behavioral sciences and a Ph.D. in management, he specializes in the areas of strategy, behavior, and process-driven performance. The "Managing by Values" process is the culmination of his life's work consisting of over twenty-five years of research.
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Rating details

86 ratings
3.62 out of 5 stars
5 19% (16)
4 36% (31)
3 36% (31)
2 8% (7)
1 1% (1)
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