Managing Police Organizations

Managing Police Organizations

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Description

A text for undergraduates, this book explores ideas and methods which police managers in the USA might use to instil a positive attitude in their employees, and steer their agency towards quality and excellence of service. Employing an interactive approach, this book seeks to demolish constricting barriers within the organization itself, and between the organization and its community. The book adopts a practical approach, and focuses on application, providing structured experiences, case studies, case examples, and numerous awareness scales.show more

Product details

  • Hardback | 472 pages
  • 190.5 x 247.65 x 31.75mm | 861.82g
  • Pearson Education (US)
  • Upper Saddle River, United States
  • English
  • 4th edition
  • 0130984760
  • 9780130984760

Table of contents

Part 1 The game plan. Part 2 Police leadership: values - ethics, vision - mission, communications - trust; empowerment; teamwork; time management; total quality services. Part 3 Management: community and problem-oriented policing; policing by objectives; the budget process; politics of administration - the police manager's political universe; managers and unions - towards a positive working relationship; problem police personnel; wellness - the management of stress; a new beginning - ten trends "the answer is, the answer changes".show more