Managing Learning and Communication Systems as Business Assets

Managing Learning and Communication Systems as Business Assets

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Description

For undergraduate/graduate courses in Human Resource Development, Supervision, Personal and Professional Development, Skills Development, Training Development, and Instructional Design. This contemporary text-filled with research-based advice, case studies, and efficient tools-demonstrates how organizations measure, manage, and maximize their "intangible assets" of communication and knowledge. Its unique perspective on "performance technology" shows students not only how human behavior in the workplace can be engineered to achieve corporate success, but how to communicate those methods and processes used-and the value they add-to employers and clients.show more

Product details

  • Paperback | 224 pages
  • 172.7 x 228.6 x 7.6mm | 294.84g
  • Pearson Education (US)
  • Pearson
  • Upper Saddle River, NJ, United States
  • English
  • 0130462616
  • 9780130462619

Table of contents

1. A New Framework for Organizational Learning, Communication, and Performance Management. 2. How Human Resources, Communications and Learning Systems Can Create-or Destroy-Value. 3. Internal and External Communication Systems. 4. Corporate Brand and Culture. 5. Managing Learning, Performance, and Knowledge. 6. Performance Analytics. 7. Translating Data to Dollars: Calculating and Communicating the Value of Learning and Communication. 8. Getting There: How to Start Managing and Communicating for Value.show more