Managing Diversity

Managing Diversity : Toward a Globally Inclusive Workplace

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Successful management of a diverse workforce is one of the most important global challenges faced by corporate leaders, human resource managers, and management consultants. Offering original coverage of the historical and theoretical foundations that have led to today's practice of managing diversity in the workplace, this bestseller offers an original model for a globally inclusive workplace, bringing concepts to life with real-world situations.

Key Features

Demonstrates the benefits of implementing inclusive practices, complete with vignettes and case studies from around the world
Explores the new realities of the workforce, including global demographic, legislative, and social policy trends
Analyses the causes and consequences of workforce exclusion
Provides a comprehensive model for an inclusive workplace with a fully utilized workforce.
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Product details

  • Paperback | 416 pages
  • 187 x 231 x 25.4mm | 690g
  • Thousand Oaks, United States
  • English
  • Revised
  • 4th Revised edition
  • 1483386120
  • 9781483386126
  • 472,699

Table of contents

List of Boxes, Figures, and Tables
Preface and Acknowledgments
1 Introduction and Conceptual Framework
The Challenge of Managing Diversity in a Global Context
Tensions Posed by Global Workforce Trends
Diversity and Exclusion: A Critical Workforce Problem
The Inclusive Workplace Model
Conceptual Framework and Organization of the Book
2 Diversity Legislation in a Global Perspective: Equality and Fairness in Employment
The International Bill of Human Rights and Employment Rights
Importance and Influence of the Declaration of Human Rights
Diversity-Related Employment Legislation
Broad-Based Antidiscrimination Legislation
Practical Implications
Appendix 2.1. Universal Declaration of Human Rights
Appendix 2.2. Global Antidiscrimination and Equal Rights Legislation Checklist of Protections Offered by a Select Number of Countries
3 Discrimination, Equality, and Fairness in Employment: Social Policies and Affirmative/Positive Action Programs
Discrimination and Equality in Employment
Theoretical Perspectives of Discrimination and Affirmative Action
Social Policies and Affirmative/Positive Action Programs
Principles of Affirmative Action and Positive Action Programs
The Public Debate Over Affirmative and Positive Action Policies
4 Global Demographic Trends: Impact on Workforce Diversity
International Population Trends
National Trends
5 Socioeconomic Transitions: The New Realities of the Global Workforce
Worker Migration
Occupational Diversity
Migration of Employers
Implications for Diversity of Gender, Disability, and Sexual Orientation
Educational Trends and Workforce Diversity
6 Defining Diversity in a Global Context: Prejudice and Discrimination
Workforce Diversity Defined
Toward a Global Definition of Diversity
Stereotypes and Prejudice
Dehumanization and Oppression
Employment-Related Discrimination
7 Vive la Difference? Theoretical Perspectives on Diversity and Exclusion in the Workplace
Diversity and Exclusion: A Critical Workforce Problem
Overview of Social Psychological Theories of Diversity and Exclusion
Theoretical Underpinnings of the Inclusion-Exclusion Construct
Orienting Theories of Diversity and Exclusion
Explanatory Theories of Diversity and Exclusion
Research on Organizational Demography Documenting Exclusion
8 Culture and Communication in the Global Workplace
The Cultural Context for the Global Workplace
Cross-Cultural Communication
Effective Cross-Cultural Communication
9 Interpersonal Relationships in a Global Work Context
Cultural Styles and Relational Mental Models
Diversity in Interpersonal Relationships
Interpersonal Relationships and Cross-Cultural Communication
Theoretical Perspectives on Interpersonal Cross-Cultural Communication
10 Diversity Management: Paradigms, Rationale, and Key Elements
Defining Diversity Management
From Equal Rights Laws, to Affirmative/Positive Action, to Diversity Management
Diversity Management Paradigms
Models of Global Diversity Management
The Impetus for Implementing Diversity Management
Characteristics and Limitations of Diversity Management
11 Inclusive Leadership: Unlocking the Diversity Potential
Leadership Dilemmas and the Diversity Paradox
Transformational Leadership, Inclusive Leadership, and the Organization's Competitive Advantage
Organizational Leadership and Inclusion
Inclusive Leadership at the Supervisor Level: Leader-Member Exchange (LMX)
12 An Overview of the Inclusive Workplace Model: Managing the Globalized Workforce Diversity
Diversity Management and the Inclusive Workplace
13 The Inclusive Workplace: Level I-Inclusion Through Diversity Within the Work Organization
Inclusive Policies and Practices
Barriers and Benefits of Implementing the Inclusive Approach at Level I
Case Illustration: Level I-Inclusion Through Diversity Within Work Organizations-Denny's, Inc.
Questions for Discussion and Further Analysis
14 The Inclusive Workplace: Level II-Inclusion Through Corporate-Community Collaborations
Inclusive Policies and Practices
Barriers and Benefits of Implementing the Inclusive Approach at Level II
Case Illustration: Level II-Inclusion Through Corporate-Community Collaboration-Unilever
Questions for Discussion and Further Analysis
15 The Inclusive Workplace: Level III-Inclusion Through State/National Collaborations
Barriers and Benefits of Implementing the Inclusive Approach at Level III
Case Illustration: Level III-Inclusion of Disadvantaged Groups at the National/State Level-Eurest
Questions for Discussion and Further Analysis
16 The Inclusive Workplace: Level IV-Inclusion Through International Collaborations
Barriers and Benefits to Implementing the Inclusive Approach at Level IV
Case Illustration: Level IV-Inclusion Through Global Collaborations-Fair Trade Company
Fair Trade History
Global Village and Fair Trade Company
Fair Trade Future
Questions for Discussion and Further Analysis
17 Practical Steps for Creating an Inclusive Workplace: Climate for Diversity, Climate for Inclusion, and Survey Scales
Climate for Diversity and Climate for Inclusion
The Climate for Inclusion-Exclusion Scale (MBIE)
Psychometric Properties and Previous Research Utilizing the Measure
The Mor Barak et al. Diversity Climate Scale
Psychometric Properties and Previous Research Utilizing the Measure
18 Toward a Globally Inclusive Workplace: Putting the Pieces Together
The Value Base for the Inclusive Workplace
Implementation of the Inclusive Workplace
About the Author
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About Michalle E. Mor Barak

Award-winning author Michalle E. Mor Barak, PhD is the Dean's Endowed Professor of Social Work and Business in a Global Society at the University of Southern California in Los Angeles with a joint appointment at the School of Social Work and the Marshall School of Business.
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Rating details

19 ratings
3.68 out of 5 stars
5 26% (5)
4 32% (6)
3 32% (6)
2 5% (1)
1 5% (1)
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