Managing Disorder

Managing Disorder

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For Introduction to Policing courses. In times of crisis, law enforcement professionals do not have the luxury of forgetting anything...their professional careers may depend on their efficiency and effectiveness during a critical incident. The Managing Disorder CD Rom provides a series of "Check Lists" for every incident command function from Commander to Victim Services Coordinator. These comprehensive check lists can be immediately accessed to ensure that nothing is overlooked during the chaos of an incident. The wealth of information only begins there. From the "First Seven Steps to Controlling Chaos" to "Termination of Incident Command" and "After Action Reports" this is a must have resource for every law enforcement Supervisor, Chief, and Commander. This comprehensive resource has been meticulously compiled over the past three years by two veterans of the Columbine school shooting. It is used in teaching Incident Command for CALEA, Commission on Accreditation for Law Enforcement Agencies nationwide.show more

Product details

  • CD-ROM
  • Pearson Education Limited
  • Prentice-Hall
  • Harlow, United Kingdom
  • 0131125095
  • 9780131125094

About Dennis Potter

Terry Manwaring. Professional Experience: Twenty-five years of law enforcement experience, including twelve years in managerial and command positions with the Jefferson County, Colorado, Sheriff's Office, a dually Nationally Accredited Agency. Captain Manwaring holds a Bachelor of Science degree from Colorado Christian University in Organizational Management and is a graduate of the Law Enforcement Staff and Command School of Northwestern University. Captain Manwaring has been assigned to various divisions such as the Patrol, Investigation (Crimes Against Persons Unit), Civil and Jail Divisions of the Jefferson County Sheriff's Office. In 1984 he was promoted to Sergeant and assigned to Patrol Division and later back to the Crimes Against Persons Unit. In 1991 promoted to Lieutenant and assigned to Patrol Division as Precinct Commander of a mountain community of 50,000 citizens, employing a full service law enforcement sub station of forty deputy sheriff's and four sergeants. From 1994 to 1999, Captain Manwaring was assigned as SWAT Commander of multi-jurisdictional thirty-five member team. He was Chief Tactical Commander on the initial Denver security and transport of Timothy McViegh and Terry Nichols, and protection operations for Energy Secretary Hazel O'Leary, Transportation Secretary Federico Pena, President Chissano of Mozambique, Premier of China Zhu Rongji and Madam Lao, the Denver G8 World Economic Summit and on several occasions President William Jefferson Clinton and First Lady Hillary Clinton. Captain Manwaring was the initial responding command officer and Chief Tactical Commander of the Columbine Shooting incident in 1999. Captain Manwaring is holder of three Medals of Valor, his agencies highest award among his many other awards. Promoted to Captain in 1999 and is now assigned as Operations Commander of the Detention Services Division with 290 Deputy Sheriffs and an eighteen million dollar annual budget. He is the co-author of Managing Disorder: Law Enforcement's Role in Critical Incidents, A A(c) 2003 Prentice-Hall. Dennis Potter. Professional Experience: Dennis L. Potter is the Lieutenant in charge of the Professional Standards Unit of the Jefferson County Sheriff's Department in Golden, Colorado. His assignment experience during his 31 years as a peace officer includes three tours of duty in Patrol, three tours in the Jail, Investigations, victim services, laboratory, evidence, Communications, Civil, recruiting, training, accreditation, policy development, staff inspections, and the Academy. He holds a bachelors degree from Colorado State University and is working on his Master's in Civil War Studies from American Military University in Manassas, Virginia. He is the co-author of Managing Disorder: Law Enforcement's Role in Critical Incidents, A A(c) 2003 Prentice-Hall. He is currently the law enforcement critical incident instructor for CALEA, Commission on Law Enforcement Accreditation, as well as a certified instructor for National Wildfire Coordinating Group. His critical incident experience includes police operations of the 2002 Hayman Fire, the largest in Colorado history, Department Manager on three police officer deaths, and Headquarters Supervisor and Operations Chief at the Columbine High School shootings in 1999.show more

Table of contents

Section 1 & 2: Purpose of Law Enforcement Incident Command. Familiarizing law enforcement professionals with the components and application of law enforcement response to major critical incidents. Section 3: History of Law Enforcement Incident Command. An example of the evolution of incident command as it applies to a local jurisdiction, including Firescope, the 1972 anti-war riots, the influence of the United States Department of Justice, to the Columbine High School shootings in the author's jurisdiction in 1999. Section 4: Contributing Public Safety Services to Critical Incidents. How do fire, EMS, the Coroner, the District Attorney, churches, military, local government, state and federal government agencies contribute to law enforcement activities during critical incidents...understand the importance of the Nunn-Lugar Act, the Stafford Act and the Patriot Act...access the important information found with agencies such as the Child Abduction and Serial Murder Investigative Resources Center, Violent Criminal Apprehension Program and Armed Forces Institute of Pathology. Section 5: Unified Incident Command System. Guiding principles behind multi-jurisdictional emergencies...what is the statutory authority for fire and police decisions? Section 6: Law Enforcement Incident Command System [LEICS]. Basic management principles that are interchangeable among responding law enforcement, fire, EMS and emergency management personnel...What is modular organization and how important is communications to the success of a critical incident? Section 7: LEICS First Responder Deployment in Unplanned Critical Incidents. The five components of success...psychological and emotional effects on law enforcement first responders...first responder deployment...overall strategies...planning for joint coordination...tactical response to critical incidents...and maximizing the use of all available resources. Section 8: The First Seven Steps [Getting Control of Chaos]. Critical incidents must be managed by a sense of order. The first responder must be able to establish order from chaos...how is this done?...Making the difficult decisions. Section 9: Functions of the Law Enforcement Incident Command System. What are the roles of the law enforcement incident commander...field media representative...public information...hospital functionary and deputy incident commander. Section 10: Staging. Alleviating chaos at the scene of a critical incident requires places to stage personnel and equipment. Victim assembly areas, relocation centers for evacuees, security, and deployment of resources is discussed. Section 11: Operations. The use of special teams...traffic control points...fire spotting...and the evacuations of people, animals and children...discipline and accountability of uniformed law enforcement personnel. Section 12: Investigations. The collection, evaluation and dissemination of information related to a critical incident is the responsibility of Investigations. This Section details the deployment of investigators, leading the investigative effort, how to keep the "Book", the responsibility of evidence preservation, victim services, dealing with mass casualties, Interpol's public disaster guide, and erecting field mortuaries...VICAP instructions and form...Multi-Agency Case Presentation Book. Section 13: Death of a Peace Officer in the Line of Duty. Managing the affairs of an employee's death...notifications...CEO responsibilities...the funeral arrangements... decedent benefits; Worker's Compensation, Victim Compensation, IACP Tribute, National Law Enforcement Officer's Memorial Fund, Social Security issues, military benefits...graveside services...an information packet designed to collect survival data on all employees in case of their deaths. Section 14: Use of Force Protocol. Accountability for the use of deadly force. Section 15: Logistics. Providing facilities, services and material support for the critical incident...communications equipment...food...medical...supply...security and ground support. Section 16: Finance. Who pays the bills? Who sets up special bank accounts for the collection of donations for families of deceased peace officers? Section 17: Headquarters Emergency Operations Center. Working in partnership with the command post...description of the duties of the important "Headquarters Supervisor"...maintaining law enforcement services not affected by a critical incident...security of government buildings...media...keeping the phones and radios working...incident dispatchers. Section 18: LEICS for Planned Critical Incidents. Mobilizing resources in advance of a known incident...pre-planning issues...post orders...incident de-briefing. Section 19: Termination of Incident Command. Releasing resources to return to normal operations. Section 20: Post Incident Debriefings. Legal and emotional issues. Section 21: Law Enforcement's Role in Community Recovery. Returning the community back to normalcy...damage assessments...debris...building inspections...drinking water...sanitation...shelters...roads...explaining the aftermath to the citizens. Section 22: After Action Reports. Every critical incident needs evaluation...presenting the response to the agency for final closure...what information is needed...how should it be prepared...examples of natural disaster, Presidential visit and special team After Action Reports...responsibility for the Incident Commander.show more