Making Work Visible

Making Work Visible : Exposing Time Theft to Optimize Workflow

4.1 (1,047 ratings by Goodreads)
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Description

Today's workers are drowning: nonstop requests for time, days filled to the brim with meetings, and endless nights spent heroically fixing the latest problems. This churn and burn is creating a workforce constantly on the edge of burnout.

In this timely book, IT time management expert Dominica DeGrandis reveals the real crime of the century-time theft, one of the most costly factors impacting enterprises in their day-to-day operations.

Through simple solutions that make work visible, DeGrandis helps people round up the five thieves of time and take back their lives with time-saving solutions.

Chock-full of exercises, takeaways, real-world examples, colourful diagrams, and an easy-going writing style, readers will quickly learn effective practices to create high-performing workflows within an organization.
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Product details

  • Paperback | 376 pages
  • 152 x 229 x 15.24mm | 439.98g
  • OR, United States
  • English
  • 45 colour illustrations, 30 charts, 15 tables, 10 graphs
  • 1942788150
  • 9781942788157
  • 15,675

Table of contents

Table of ContentsIntroduction Part 1: The 5 Thieves of Time 1.1 Too Much Work-in-Progress (WIP) 1.2 Unknown Dependencies 1.3 Unplanned Work 1.4 Conflicting Priorities 1.5 Neglected Work Part 2: How To Expose Time Thieves In Order To Optimize Workflow2.1 Make Work Visible 2.2 Ambush the Ring Leader 2.3 Expose Dependencies 2.4 Committing the perfect crime using Unplanned Work 2.5 How to Prioritize 2.6 Preventing Negligence2.7 Random Board Examples Part 3: Metrics, Feedback, Pomp & Calibration3.1 Your Metrics or your Money 3.2 The Time Thief O'Gram 3.3 Operations Reviews 3.4 The Art of Meeting (Standups, Lean Coffee)3.5 Undercover Investigation3.6 Beastly Practices3.7 Calibration: From Adversaries to Allies GlossaryTable of Exercises/List of Charts, Graphs, Illustrations Etc. ReferencesIndexAcknowledgementsAbout the AuthorResources
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Review quote

The most practical book I've seen on making processes lean. Dominica's deep experience coaching companies is fully on display as she walks the reader through a series of exercises to find waste and eliminate it―or, in her terms, to catch those sneaky "time thieves" in the act. Read this on a Sunday and you'll want to start trying out the exercises on Monday!--Mark Schwartz
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About Dominica Degrandis

Dominica DeGrandis is the foremost expert in Kanban Flow within the IT industry today. Her work has shown working IT teams how effectively improve workflow and optimize throughput to produce the best result throughout the value stream. Her passion involves the use of visual cues and transparency across teams and organizations to reveal mutually critical information. As Director of Training & Coaching at LeanKit, Dominica combines experience, practice and theory to help teams level up their capability. She blogs at ddegrandis.com and tweets at @dominicad.
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Rating details

1,047 ratings
4.1 out of 5 stars
5 36% (379)
4 42% (438)
3 19% (194)
2 3% (27)
1 1% (9)
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