Making Metrics Matter

Making Metrics Matter : Transforming Surveys into Leadership Tools

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Written for HR professionals, this handbook enables HR departments everywhere to raise their profiles and strategic contributions. Designed to introduce a practical, solutions-oriented approach to a new way of thinking about surveys, this guide illustrates how they are not just for score taking but can and should be interventions that drive change, help supervisors improve their managerial skills, give leaders real-time data about their competitors, and more. Sound, tactical advice on how to transform surveys into management and leadership tools is also provided.
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Product details

  • Paperback | 200 pages
  • 167.6 x 242.9 x 19mm | 505g
  • Alexadria, VA, United States
  • English
  • 158644199X
  • 9781586441999
  • 2,617,338

About Theresa M. Welbourne

Theresa M. Welbourne is founder, president, and CEO of eePulse Inc. and an adjunct professor of executive education at the University of Michigan Business School. She lives in Ann Arbor, Michigan.
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