MCITP 70-623 Exam Cram

MCITP 70-623 Exam Cram : Supporting and Troubleshooting Applications on a Windows Vista Client for Consumer Support Technicians

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Description

Covers the critical information you need to know to score higher on your 70-623 exam!





Install and upgrade Windows Vista
Customize and configure Windows Vista including Windows Aero, Media Center, and Media Player
Install and maintain applications
Configure and troubleshoot Windows Update and Microsoft Update
Protect data with the Backup and Restore Center
Configure, troubleshoot, and repair network connectivity
Troubleshoot performance and reliability issues
Configure and troubleshoot Windows security features including the Security Center, User Account Control, Windows Defender, dynamic security for Internet Explorer 7, and Windows Firewall
Install, configure, and troubleshoot peripheral devices, such as mobile devices, digital cameras and camcorders, media devices, printers, and fax systems



WRITTEN BY LEADING EXPERTS:



David R. Miller holds many certifications, including SME, MCT, MCITPro, MCSE Windows 2003, CISSP, LPT, and CEH. Performing as a Subject Matter Expert (SME), David has written numerous certification curricula, books, and information systems certification exams for companies such as Microsoft and Logical Security. Specializing in security topics, he has written and performed in several technical and security-related training videos. He currently writes, lectures, and consults on these topics.



Paul A. Mancuso holds many certifications, including SME, MCT, MCITPro, MCSE Windows NT 4.0, 2000, and 2003. In addition to being an author of training curricula for the National IT Training and Certification Institute (NITTCI), he has recently worked as a Microsoft Subject Matter Expert on Microsoft Windows Vista and Microsoft Exchange Server 2007.



CD Features MeasureUp Practice Questions!



Detailed explanations of correct and incorrect answers
Multiple test modes
Random questions and order of answers
Coverage of each 70-623 exam objective
show more

Product details

  • Mixed media product | 456 pages
  • 152 x 226 x 30mm | 657.71g
  • Pearson It Certification
  • Upper Saddle River, United States
  • English
  • ill
  • 0789737205
  • 9780789737205

Back cover copy

Covers the critical information you need to know to score higher on your 70-623 exam! Install and upgrade Windows Vista Customize and configure Windows Vista including Windows Aero, Media Center, and Media Player Install and maintain applications Configure and troubleshoot Windows Update and Microsoft Update Protect data with the Backup and Restore Center Configure, troubleshoot, and repair network connectivity Troubleshoot performance and reliability issues Configure and troubleshoot Windows security features including the Security Center, User Account Control, Windows Defender, dynamic security for Internet Explorer 7, and Windows Firewall Install, configure, and troubleshoot peripheral devices, such as mobile devices, digital cameras and camcorders, media devices, printers, and fax systems WRITTEN BY LEADING EXPERTS: David R. Miller holds many certifications, including SME, MCT, MCITPro, MCSE Windows 2003, CISSP, LPT, and CEH. Performing as a Subject Matter Expert (SME), David has written numerous certification curricula, books, and information systems certification exams for companies such as Microsoft and Logical Security. Specializing in security topics, he has written and performed in several technical and security-related training videos. He currently writes, lectures, and consults on these topics. Paul A. Mancuso holds many certifications, including SME, MCT, MCITPro, MCSE Windows NT 4.0, 2000, and 2003. In addition to being an author of training curricula for the National IT Training and Certification Institute (NITTCI), he has recently worked as a Microsoft Subject Matter Expert on Microsoft Windows Vista and Microsoft Exchange Server 2007. CD Features MeasureUp Practice Questions! Detailed explanations of correct and incorrect answers Multiple test modes Random questions and order of answers Coverage of each 70-623 exam objective
show more

Table of contents

Introduction ................................................................................................1

The Microsoft Certification Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Microsoft Certified Technology Specialist . . . . . . . . . . . . . . . . . . . . 4

Microsoft Certified IT Professional . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Microsoft Certified Technology Specialist: Windows Vista,

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Taking a Certification Exam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Tracking Certification Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

About This Book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Chapter Format and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Exam Topics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11



Self-Assessment

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Microsoft Certification in the Real World . . . . . . . . . . . . . . . . . . . . . . . . 13

The Ideal Microsoft Certification Candidate . . . . . . . . . . . . . . . . . 14

Put Yourself to the Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

How to Prepare for an Exam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Studying for the Exam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Testing Your Exam Readiness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Assessing Readiness for Exam 70-623 . . . . . . . . . . . . . . . . . . . . . . . 23

Dealing with Test Anxiety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Day of the Exam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24



Chapter 1 Install and Upgrade Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Evaluating the Computing Environment . . . . . . . . . . . . . . . . . . . . . . . . . 28

Selecting the Appropriate Windows Vista Edition . . . . . . . . . . . . 31

Identifying the Hardware Requirements . . . . . . . . . . . . . . . . . . . . . 32

Preparing to Install Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Performing a Clean Installation of Windows Vista . . . . . . . . . . . . 36

Installing Windows Vista via an Upgrade . . . . . . . . . . . . . . . . . . . . 46

Installing Windows Vista over a Previous Copy of Windows . . . 49

Troubleshoot and Resolve Installation Issues . . . . . . . . . . . . . . . . . . . . . . 51

Dual Boot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Boot Configuration Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Preserving Installed Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Troubleshoot and Resolve Post-Installation Issues . . . . . . . . . . . . . . . . . 56

Windows Vista Performance Issues . . . . . . . . . . . . . . . . . . . . . . . . . 56

Password Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Troubleshooting Windows Vista Startup . . . . . . . . . . . . . . . . . . . . . . . . . 60

Using the System Configuration Utility (MSConfig.exe). . . . . . . 60

Safe Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Using Windows Vista System Recovery Options. . . . . . . . . . . . . . 63

Exam Prep Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Answers to Exam Prep Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Suggested Readings and Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74



Chapter 2 Windows Vista Post-Installation Tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Windows Sidebar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Windows Aero. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Taskbar Thumbnails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Windows Flip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Windows Flip 3D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

User Accounts: Standard User vs. Administrator User . . . . . . . . . . . . . . 90

Creating Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

What Can the Standard User Do? . . . . . . . . . . . . . . . . . . . . . . . . . . 94

How Can I Tell What the Administrator Can Do? . . . . . . . . . . . . 96

Configuring Applications for Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

The Program Compatibility Assistant . . . . . . . . . . . . . . . . . . . . . . . 99

The Program Compatibility Wizard . . . . . . . . . . . . . . . . . . . . . . . . 99

The Compatibility Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

The Application Compatibility Toolkit v5 . . . . . . . . . . . . . . . . . . 101

Privilege Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Bad Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

64-Bit and 32-Bit CPUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Permissions Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Optimizing Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Task Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Performance Information and Tools . . . . . . . . . . . . . . . . . . . . . . . 113

Reliability and Performance Monitor . . . . . . . . . . . . . . . . . . . . . . 115

Improving Disk Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

ReadyBoost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Media Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Digital Rights Management (DRM) . . . . . . . . . . . . . . . . . . . . . . . 122

Media Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Media Center Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Exam Prep Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Answers to Exam Prep Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Suggested Readings and Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130



Chapter 3 Managing Windows Vista Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

The Windows Security Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Windows Firewall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Windows Firewall with Advanced Security. . . . . . . . . . . . . . . . . . 140

Windows Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Manual Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Automatic Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Windows Defender and Other Defenses Against Malware . . . . . . . . . 150

Defender's Logging Capabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Microsoft's SpyNet Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Configuring the Windows Defender Service . . . . . . . . . . . . . . . 154

MSConfig.exe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

The Hosts File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Removing Malware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

RootkitRevealer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Configure and Troubleshoot Security for Windows Internet

Explorer 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Pop-Up Blocker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Phishing Filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Internet Explorer's Protected Mode. . . . . . . . . . . . . . . . . . . . . . . . 166

Fix Settings for Me Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Cookie Handling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

ActiveX Opt-In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

The Security Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Digital Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Clear the Browsing History, Cached Content, Cookies,

Forms Data, and Saved Passwords. . . . . . . . . . . . . . . . . . . . . . . . 176

User Account Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Behavior of the Elevation Prompt for Standard Users . . . . . . . . 180

Behavior of the Elevation Prompt for Administrators in

Admin Approval Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Protecting Data with the Backup and Restore Center . . . . . . . . . . . . . 182

Performing a Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Performing a Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Exam Prep Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Answers to Exam Prep Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Suggested Readings and Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196



Chapter 4 Configure, Troubleshoot, and Repair Networking . . . . . . . . . . . . . . . . . . . . . . . . 199

Configure and Troubleshoot Network Protocols . . . . . . . . . . . . . . . . . 201

Configuring Internet Protocol Version 4 . . . . . . . . . . . . . . . . . . . 202

NetBIOS and WINS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Network Address Translation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Configuring TCP/IP Version 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Configure Network Services at the Client Level . . . . . . . . . . . . . . . . . . 216

Network and Sharing Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Network Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Network Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Network Discovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Configuring Sharing and Discovery. . . . . . . . . . . . . . . . . . . . . . . . 223

Troubleshoot Resource Access and Connectivity Issues . . . . . . . . . . . . 224

Troubleshooting Connections Using Network Diagnostics

Framework . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Troubleshooting TCP/IP Configuration . . . . . . . . . . . . . . . . . . . 229

DNS Name Resolution Troubleshooting . . . . . . . . . . . . . . . . . . . 234

Other Troubleshooting Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Configuring Microsoft File and Printer Sharing and

Client access to Microsoft Resources . . . . . . . . . . . . . . . . . . . . . 240

Troubleshooting Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Configure and Troubleshoot Wireless Networking . . . . . . . . . . . . . . . 242

802.11 Wireless Standards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Wireless Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

Managing Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Wireless Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Troubleshooting Wireless Connections . . . . . . . . . . . . . . . . . . . . 251

Configure Network Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

File and Printer Share Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Secure Files and Printer Shares with Access Control Lists . . . . 255

Windows Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

Exam Prep Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

Answers to Exam Prep Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Suggested Readings and Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270



Chapter 5 Install, Configure, Troubleshoot, and Repair Windows Vista. . . . . . . . . . . . . . . 271

Connecting Peripherals to Windows Vista . . . . . . . . . . . . . . . . . . . . . . . 272

Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272

Infrared (Ir) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

USB Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276

Installing, Configuring, and Troubleshooting Mobile Devices . . . . . . 277

Windows Media Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

Windows Mobile Device Center . . . . . . . . . . . . . . . . . . . . . . . . . . 279

Install, Configure, and Troubleshoot Digital Cameras and

Camcorders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280

Digital Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280

Digital Camcorders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282

Install, Configure, and Troubleshoot Media Devices . . . . . . . . . . . . . . 285

PC Phone Calling and Videoconferencing . . . . . . . . . . . . . . . . . . 285

Video Recording and Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287

Install, Configure, and Troubleshoot Printers, Fax Machines,

and Copy Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288

Printer Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

Repair a Corrupted Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . 292

Last Known Good Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 293

Safe Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

Boot Configuration Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

Boot from Installation Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297

System Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299

Complete PC Backup and Restore. . . . . . . . . . . . . . . . . . . . . . . . . 302

Complete PC Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

System File Checker (SFC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

One Last "Oops" to Handle-Convert x: /FS:NTFS . . . . . . . . . 307

Exam Prep Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311

Answers to Exam Prep Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313

Suggested Readings and Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315



Practice Exam 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319



Answer Key to Practice Exam 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339

Answers at a Glance to Practice Exam 1 . . . . . . . . . . . . . . . . . . . . . . . . . 339

Answers with Explanations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340



Practice Exam 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357



Answer Key to Practice Exam 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377

Answers at a Glance to Practice Exam 2 . . . . . . . . . . . . . . . . . . . . . . . . . 377

Answers with Explanations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378



Appendix What's on the CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391

Multiple Test Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391

Study Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391

Certification Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391

Custom Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392

Attention to Exam Objectives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392

Installing the CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392

Creating a Shortcut to the MeasureUp Practice Tests . . . . . . . . . . . . . 393

Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394



Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395
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About David Miller

David R. Miller

(SME, MCT, MCITPro, MCSE Windows NT 4.0, 2000, 2003:Security, CISSP, LPT, ECSA, CEH, CWNA, CCNA, CNE, Security+, A+, N+) is an information technology and network engineering consultant; instructor; author; and technical editor of books, curricula, certification exams, and computer-based training videos. He regularly performs as a Microsoft

Subject Matter Expert (SME) on product lines including Microsoft Windows Vista, Microsoft Windows Server 2008, and Microsoft Exchange Server 2007. He is the principal author of the information systems security book titled Security Administrator Street Smarts (ISBN: 0-470-10258-6) for Sybex and Wiley Publishing and is scheduled to write the second edition of this book in summer 2008. In addition to this book, David is writing MCITP 70-622 Exam Cram: Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support Technicians (ISBN-13: 9780789737199) for Que Publishing. He also is the coauthor of several Microsoft Certified IT Professional books for Microsoft Press, including MCITP Self-Paced Training Kit (Exam 70-237): Designing Messaging Solutions with Exchange Server 2007 (ISBN-13: 9780735624092) and MCITP Self-Paced Training Kit (Exam 70-647): Windows Server 2008 Enterprise Administration (ISBN-13: 9780735625099), which are both due to publish in summer 2008. David has written curricula and performed instruction for computer-based

training videos on the (ISC)2 CISSP certification for Career Academy and for TestOut Corporation. David also performs as a security consultant for major corporations specializing in regulatory compliance analysis and systems design. He has lectured on network engineering and information systems security to prestigious groups, including The Smithsonian Institute, the U.S. Military Academy at West Point, the U.S. Army Advanced Battle Command, the U.S. Department of the Interior, Oracle Corporation, and JPMorgan Chase & Co. Global Financial Services.

Paul A. Mancuso (SME, MCT, MCITPro, MCSE NT 4.0, 2000, 2003:Security and Messaging, CCSI, CCNP, CCNA, CCDA, MCNE, CNI, CTT+) has been consulting in the network services area for more than 18 years and training on high-technology products and services for more than 16 years. Paul has picked up the leading certifications in every field he consults and provides training for. These include MCITPro, MCSE:Security for Windows Server 2003, MCSE in Windows 2000 and Windows NT 4.0, CISSP, CCNP, CCNA, CCDA, and

MCNE, among others. In addition to these certifications qualifying his consulting, Paul has picked up many of the prestigious instructor certifications, starting with Novell CNI, Cisco CCSI, Microsoft MCT, and Lotus Notes original CLI; he also has earned the industry's recognized instructional certification, CTT+ from CompTIA. Paul earned a bachelor of science degree from Ohio State University in zoology and premed. He decided late in his studies to turn his attention toward business services, finance, marketing, and computers. His studies in these areas

introduced him to the early beginnings of local area networks (LANs), which later spearheaded a revolution in business processes. This early introduction into LANs motivated him to begin his career in network integration after he graduated from Ohio State; it has been his passion ever since. With a recent focus on creating content for training, Paul (along with Chris

McCain) authored the award-winning NITTCI practice exams for Microsoft, Cisco, and CompTIA's Security+ and Network+. In addition, Paul has coauthored courseware for Microsoft Windows MCSE courses, courseware, and practice exams for Microsoft Windows Vista, as well as courseware and practice exams for Cisco CCNA for NITTCI. In addition to this book, Paul recently authored MCITP 70-622 Exam Cram: Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support Technicians (ISBN-13: 9780789737199) for Que Publishing, and MCITP Self-Paced Training Kit (Exam 70-237): Designing Messaging Solutions with Exchange Server 2007 (ISBN-13: 9780735624092) and MCITP Self-Paced

Training Kit (Exam 70-647): Windows Server 2008 Enterprise Administration (ISBN-13: 9780735625099), which are both due to publish in summer 2008 with Microsoft Press.

Using his consulting experience and his past and continued present experience as a learner, Paul has come to understand the complexities involved in training technology that is rapidly evolving every day. His enthusiasm for networking can be found in every work he authors and every lecture he gives.
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