MCITP 70-622 Exam Cram

MCITP 70-622 Exam Cram : Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support Technicians

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MCITP 70-622 Exam Cram



Paul A. Mancuso

David R. Miller



Supporting and Troubleshooting Applications on a Windows Vista (R) Client for Enterprise Support Technicians



Covers the critical information you'll need to know to score higher on your 70-622 exam!



Install and upgrade Windows Vista in the Enterprise
Configure and troubleshoot Windows security features including User Account Control, Windows Defender, dynamic security for Internet Explorer 7, and Windows Firewall
Configure and troubleshoot Group Policy Object settings
Configure and troubleshoot Windows Server Update Services
Configure and troubleshoot network connectivity
Troubleshoot performance and reliability issues
Install and maintain desktop applications



WRITTEN BY LEADING EXPERTS:

Paul A. Mancuso holds many certifications, including SME, MCT, MCITPro, MCSE Windows NT 4.0, 2000 and 2003. In addition to being an author of training curricula for the National IT Training and Certification Institute (NITTCI), he has recently worked as a Microsoft Subject Matter Expert on Microsoft Windows Vista and Microsoft Exchange Server 2007.



David R. Miller holds many certifications, including SME, MCT, MCITPro, MCSE Windows NT 4.0, 2000 and 2003. Performing as a Subject Matter Expert (SME), David has written numerous certification curricula, books, and information systems certification exams for companies such as Microsoft and Logical Security. Specializing in security topics, he has written and performed in several technical and security-related training videos. He currently writes, lectures, and consults on these topics.



CD Features MeasureUp Practice Questions!



Detailed explanations of correct and incorrect answers
Multiple test modes
Random questions and order of answers

Coverage of each 70-622 exam objective



informit.com/examcram

ISBN-13: 978-0-7897-3719-9

ISBN-10: 0-7897-3719-1
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Product details

  • Mixed media product | 456 pages
  • 152 x 226 x 32mm | 662.24g
  • Pearson It Certification
  • Upper Saddle River, United States
  • English
  • 0789737191
  • 9780789737199
  • 1,877,060

Back cover copy

MCITP 70-622 Exam Cram Paul A. Mancuso David R. Miller Supporting and Troubleshooting Applications on a Windows Vista(R) Client for Enterprise Support Technicians Covers the critical information you'll need to know to score higher on your 70-622 exam! Install and upgrade Windows Vista in the Enterprise Configure and troubleshoot Windows security features including User Account Control, Windows Defender, dynamic security for Internet Explorer 7, and Windows Firewall Configure and troubleshoot Group Policy Object settings Configure and troubleshoot Windows Server Update Services Configure and troubleshoot network connectivity Troubleshoot performance and reliability issues Install and maintain desktop applications WRITTEN BY LEADING EXPERTS: Paul A. Mancuso holds many certifications, including SME, MCT, MCITPro, MCSE Windows NT 4.0, 2000 and 2003. In addition to being an author of training curricula for the National IT Training and Certification Institute (NITTCI), he has recently worked as a Microsoft Subject Matter Expert on Microsoft Windows Vista and Microsoft Exchange Server 2007. David R. Miller holds many certifications, including SME, MCT, MCITPro, MCSE Windows NT 4.0, 2000 and 2003. Performing as a Subject Matter Expert (SME), David has written numerous certification curricula, books, and information systems certification exams for companies such as Microsoft and Logical Security. Specializing in security topics, he has written and performed in several technical and security-related training videos. He currently writes, lectures, and consults on these topics. CD Features MeasureUp Practice Questions! Detailed explanations of correct and incorrect answers Multiple test modes Random questions and order of answers Coverage of each 70-622 exam objective informit.com/examcram ISBN-13: 978-0-7897-3719-9 ISBN-10: 0-7897-3719-1
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Table of contents

Introduction ...................................................................................1



Self-Assessment ............................................................................13



Chapter 1: Deploying Windows Vista ..................................................27

Analyze Business Environment and Select Deployment Method ..........28

Introduction to Business Desktop Deployment 2007....................28

Next-Generation Deployment Tool: Microsoft Deployment

Solution Accelerator......................................................................29

Deployment Scenarios ....................................................................30

Infrastructure Requirements ...........................................................32

Prepare a System for a Clean Installation or Upgrade ...........................35

Configure the Components of BDD 2007.....................................35

Migration Considerations ...............................................................36

Preparing the Source Computer for Image Acquisition................40

Crafting the Answer File for Automated Image Deployment.......41

Using Sysprep..................................................................................43

Capturing an Image from the Source Computer with ImageX ....44

Deploy Windows Vista from a Custom Image........................................45

Deploy the Custom .WIM file..........................................................48

Image Management.........................................................................50

Perform Post-Installation Tasks...............................................................50

Restoring User State Data ..............................................................50

Ensuring Driver Availability ...........................................................52

Managing User Data .......................................................................53

Managing Computers with Multiple Operating Systems..............57

Troubleshooting Deployment Issues .......................................................61

Troubleshooting User State Migration ..........................................62

Troubleshooting Driver and Application Compatibility with

Windows Vista Images..................................................................63

Troubleshooting Dual and Multiboot Configurations ..................66

Troubleshooting Answer Files ........................................................67

Using the Window Recovery Environment to Repair a Failed

System............................................................................................68

Troubleshooting Corrupt Operating System Files ........................69

Troubleshooting User Profiles........................................................70

Exam Prep Questions ...............................................................................72

Answers to Exam Prep Questions............................................................77

Need to Know More?...............................................................................80



Chapter 2: Managing Windows Vista Security...............................83

Configure and Troubleshoot Security for Windows Internet

Explorer 7 ...............................................................................................84

Pop-Up Blocker...............................................................................85

Phishing Filter .................................................................................87

Internet Explorer's Protected Mode...............................................88

Fix Settings for Me.........................................................................91

Cookie-Handling.............................................................................92

ActiveX Opt-In................................................................................93

The Security Status Bar ..................................................................94

Digital Certificates ..........................................................................96

Clear the Browsing History, Cached Content, Cookies, Forms

Data, and Saved Passwords...........................................................98

Troubleshoot Security Configuration Issues ...........................................99

The Windows Security Center.......................................................99

Securing the Operating System and Data in Storage with

BitLocker.....................................................................................102

Securing Data in Storage with Encrypting File System (EFS) ...103

Securing Computers with the Security Configuration and

Analysis Tool (SCAT)..................................................................104

Windows Firewall...................................................................................107

Windows Firewall with Advanced Security..................................111

Windows Defender and Other Defenses Against Malware ..................113

Windows Defender's Logging Capabilities..................................115

Microsoft's SpyNet Program ........................................................115

MSConfig.exe................................................................................117

The hosts File ..............................................................................118

Getting Rid of Malware ................................................................119

RootkitRevealer .............................................................................119

Windows Update ....................................................................................120

Manual Updates ............................................................................120

Automatic Updates........................................................................123

Windows Server Update Services Server (WSUS)......................125

Troubleshooting Updates..............................................................127

Configure and Troubleshoot Access to Resources ................................129

Permissions ....................................................................................130

Printer Sharing ..............................................................................134

IPSec for Securing Network Traffic on the Local LAN .............137

Securing Network Traffic for Remote Desktop Protocol

(RDP) Access...............................................................................139

Troubleshoot Authentication Issues.......................................................141

SmartCards ....................................................................................142

User Account Control (UAC)................................................................143

Exam Prep Questions .............................................................................147

Answers to Exam Prep Questions..........................................................150

Need to Know More?.............................................................................151



Chapter 3: Managing and Maintaining Systems That Run Windows Vista ..........155

Group Policy Object Overview..............................................................157

The Standalone Computer ...........................................................157

Building a Local Computer Policy (LCP)....................................158

The Domain Member Computer.................................................158

Applying GPOs to a Computer and User in an AD

Environment ...............................................................................162

Group Policy Settings ............................................................................171

Desktop Settings............................................................................171

Software Deployment by GPO.....................................................172

Software Restrictions.....................................................................174

Managing Device Installation .......................................................176

The Audit Policy ...........................................................................178

Point and Print Restrictions .........................................................181

Digital Certificates and Authenticode ..........................................182

Troubleshooting Policy Settings ............................................................183

Group Policy Results and Group Policy Modeling .....................183

Resultant Set of Policies (RSoP)...................................................184

GPResult.exe Command-Line Tool............................................185

Scheduling Tasks.....................................................................................186

Command-Line Task Scheduler Tools .........................................189

Event Viewer and Event Forwarding.....................................................189

Event Forwarding..........................................................................191

Reliability and Performance Monitor....................................................194

Data Collector Sets (DCSs) ..........................................................195

The Performance Monitor ...........................................................198

The Reliability Monitor................................................................199

Exam Prep Questions .............................................................................200

Answers to Exam Prep Questions..........................................................204

Need to Know More?.............................................................................206



Chapter 4: Configure and Troubleshoot Networking..................209

Configure and Troubleshoot Network Protocols .................................211

Configuring Internet Protocol Version 4.....................................212

WINS ............................................................................................218

Network Address Translation (NAT) ...........................................220

Configuring TCP/IP Version 6....................................................220

Configure and Troubleshoot Network Services at the Client Level....228

Network and Sharing Center........................................................229

Network Profiles ...........................................................................230

Network Setup Wizard .................................................................233

Network Map ................................................................................233

Network Discovery .......................................................................234

Configuring Sharing and Discovery.............................................235

Troubleshoot Resource Access and Connectivity Issues.......................236

Troubleshooting TCP/IP Configuration .....................................237

DNS Name-Resolution Troubleshooting ....................................243

Troubleshooting NetBIOS Name Resolution .............................244

Troubleshooting Connections with Netstat.exe .......................246

Troubleshooting with the Older Utilities.....................................248

Troubleshooting Routing..............................................................249

Configure and Troubleshoot Wireless Networking..............................250

802.11 Wireless Standards ............................................................250

Wireless Basics ..............................................................................251

Managing Wireless Connectivity in the Enterprise.....................252

Wireless Security...........................................................................258

Troubleshooting Wireless Connections .......................................262

Configure and Troubleshoot Remote Access ........................................265

Remote Client Access Connections..............................................266

Troubleshooting Windows Vista Remote Access Connections....270

Managing Remote Client Access Connections ............................270

Configure Network Security..................................................................273

File and Printer Share Security ....................................................273

Secure Files and Printer Shares with Access Control

Lists (ACLs) ................................................................................274

Windows Firewall..........................................................................279

Exam Prep Questions .............................................................................284

Answers to Exam Prep Questions..........................................................288

Need to Know More?.............................................................................291



Chapter 5: Supporting Desktop Applications ......................293

Support Deployed Applications .............................................................294

Supporting Printing ......................................................................294

Supporting Legacy Applications with Virtual Machines .............296

Securing Application Data ............................................................297

Deploying Applications.................................................................297

Troubleshoot Software Restrictions.......................................................300

Reviewing Software Restriction Policies ......................................300

Employing Software Restriction Policies .....................................301

Monitoring Software Restriction Policies ....................................302

Maintain Desktop Applications..............................................................305

Microsoft Office Compatibility Pack ...........................................305

New Program Compatibility Wizard ...........................................306

Using Group Policy to Manage Application Compatibility........310

Application Compatibility Toolkit (ACT) 5.0..............................312

Repair a Corrupted Operating System ..................................................313

Last Known Good Configuration (LKGC) .................................313

Safe Mode......................................................................................314

Boot Configuration Data ..............................................................316

Boot from Installation Media........................................................317

System Restore ..............................................................................319

Complete PC Backup and Restore ...............................................322

Complete PC Restore ...................................................................325

System File Checker (SFC)...........................................................326

One Last "Oops..." to Deal With-Convert x: /FS:NTFS ......327

Exam Prep Questions .............................................................................331

Answers to Exam Prep Questions..........................................................333

Need to Know More?.............................................................................335



Chapter 6: Practice Exam 1 ....................................................337

Exam Questions......................................................................................338



Chapter 7: Answer Key to Practice Exam 1 ...............................355

Answers at a Glance................................................................................355

Answers with Explanations.....................................................................356



Chapter 8: Practice Exam 2 ...........................................367

Exam Questions......................................................................................368



Chapter 9: Answer Key to Practice Exam 2 ............................385

Answers at a Glance................................................................................385

Answers with Explanations.....................................................................386



Appendix: What's on the CD-ROM ........................................395

Multiple Test Modes...............................................................................395

Study Mode ...................................................................................395

Certification Mode ........................................................................395

Custom Mode................................................................................396

Attention to Exam Objectives ................................................................396

Installing the CD ....................................................................................396

Creating a Shortcut to the MeasureUp Practice Tests .........................397

Technical Support...................................................................................398



Glossary ....................................................................................399



Index ........................................................................................413
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About David R. Miller

Paul A. Mancuso

(SME, MCT, MCITPro, MCSE NT 4.0, 2000, 2003:Security and Messaging, CCSI, CCNP, CCNA, CCDA, MCNE, CNI, CTT+) has been offering consulting in the network services area for more than 18 years and training on high technology products and services for more than 16 years. Paul has picked up the leading certifications in every field for which he consults and provides training. These include MCITPro, MCSE:Security for Windows Server 2003, MCSE in Windows 2000 and Windows NT 4.0, CISSP, CCNP, CCNA, CCDA, and MCNE, among others. In addition to these certifications qualifying his consulting, Paul has picked up many of the prestigious instructor certifications starting with Novell CNI, Cisco CCSI, Microsoft MCT, and Lotus Notes' original CLI, and has earned the industry's recognized instructional certification, CTT+ from CompTIA. Paul earned a bachelor of science degree from Ohio State University in zoology and pre-med deciding late in his studies to turn his attention toward business services, finance, marketing and computers. His studies in these areas introduced

to him to the early beginnings of local area networks that later spearheaded a revolution in business processes. This early introduction into LANs prompted his motivation to begin his career in network integration upon his graduation from Ohio State and have become a passion ever since. With a recent focus on creating content for training, Paul and Chris McCain have authored the award-winning NITTCI Practice Exams for Microsoft, Cisco, and CompTIA's Security+ and Network+. In addition to these practice exams, Paul has co-authored courseware for Microsoft Windows MCSE courses, courseware and practice exams for Microsoft Windows Vista, as well as courseware and practice exams for the Cisco CCNA certification for NITTCI.

In addition to this book, Paul has recently authored MCITP 70-622 Exam Cram: Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support Technicians for Que Publishing and Designing a Messaging Infrastructure Using Exchange Server 2007 and Windows Server 2008 Enterprise Administrator, both for Microsoft Press. Utilizing his consulting experience and his past and continued present experience as a learner, Paul has come to understand the complexities involved in training for the technology that is rapidly evolving every day. His enthusiasm for networking is evident in every lecture and work he authors. Paul can be reached at Paul.Mancuso@NITTCI.com.



David R. Miller (SME, MCT, MCSE Windows NT 4.0, 2000 and 2003:Security, CISSP, LPT, ECSA, CEH, CWNA, CCNA, CNE, Security+, A+, N+) is an information technology and network engineering consultant, instructor, author, and technical editor of books, curricula, certification exams, and computer-based training videos. He regularly performs as a Microsoft Subject Matter Expert (SME) on product lines including Microsoft Windows Vista, Microsoft Server 2008, and Microsoft Exchange Server 2007. He is the principal author of the information systems security book Security Administrator Street Smarts for Sybex and Wiley Publishing. In addition to this book, David is writing MCITP 70-622 Exam Cram: Supporting and

Troubleshooting Applications on a Windows Vista Client for Enterprise Support Technicians for Que Publishing and another book on designing a messaging infrastructure using Exchange Server 2007 for Microsoft's MS Press. David is also under agreement to write a book on wireless networking and security, which is intended to prepare students for the Certified Wireless Network Administrator (CWNA) and the Certified Wireless Security Professional (CWSP) Planet3 Wireless certifications in the first and second quarters of 2008. David has written curricula and performed instruction for computer-based training videos on ISC2's "CISSP" for Career Academy, and for the TestOut Corporation. He is under contract to write and perform instruction on a video series covering the MS ITPro certification track (which replaces the MCSE certification) for Microsoft Windows Vista and Microsoft Windows Server 2008. David has lectured on network engineering and information systems security to prestigious groups including The Smithsonian Institute, the U.S. Military Academy at West Point, the U.S. Army Advanced Battle Command, the U.S. Department of the Interior, Oracle Corporation, and JPMorgan Chase & Co. Global Financial Services. David can be reached at DMiller@MicroLinkCorp.com.
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