Louder Than Words
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Louder Than Words : Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence

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Description

Drawing on his decades of work in the behavioural sciences, Navarro shows how to use his simple yet powerful comfort/discomfort model to decode nonverbal behaviour and gain crucial insights about what's really being said at meetings, interviews, negotiations, presentations, business meals, and more, including the casual yet critical water cooler exchanges that are the driving force of an organization.show more

Product details

  • Paperback | 256 pages
  • 152.4 x 226.06 x 20.32mm | 272.15g
  • HarperCollins Publishers Inc
  • William Morrow Paperbacks
  • New York, United States
  • English
  • Reprint
  • black & white illustrations, figures
  • 0062015044
  • 9780062015044
  • 88,338

Review quote

"Louder Than Words takes us from an understanding of nonverbal behavior to an understanding of something far more valuable for success-nonverbal intelligence." -- Robert B. Cialdini, author of Influence: Science and Practice, www.influenceatwork.com "Joe Navarro brings together the art and science of nonverbal communications for the business sector with the edge of a former FBI agent and the insight of a world-class observer." -- Jack Canfield, co-author of The Success Principles "Joe Navarro has spent his professional life studying nonverbal language, and testing those insights in high-stakes environments. We are fortunate that he is willing to share those insights in this marvelous book. It is a must read for anyone in business (and anyone not in business)." -- Brian J. Hall, Albert H. Gordon Professor of Business Administration, Harvard Business School "Louder Than Words is proof once again that in reading nonverbals, Joe Navarro is a master." -- David Givens, Ph.D., author of Crime Signals and Love Signalsshow more

Back cover copy

Successfully navigate the business world by understanding what your manager and coworkers are really thinking. The secret is nonverbal intelligence--the ability to interpret and use nonverbal signals in business to assess and influence others. In Louder Than Words, bestselling author and behavior expert Joe Navarro shows you how to decode what's really being said at meetings, interviews, negotiations, presentations, business meals, and more, including the casual exchanges that often impact decisions and reputations. You can jump-start your career, close the deal, keep your customers, secure new ones, and lead your company with confidence once you discover how to: Read body language and discern non-verbal cues of concern, disagreement, or doubt--even over the phone Master the all-important first impression and use settings, seating, and gestures to inspire and captivate Recognize habits that send the wrong message--and learn what postures, work practices, work spaces, and even electronic habits say about peopleshow more

About Joe Navarro

Joe Navarro was a career FBI agent specializing in nonverbal communications and is now a lecturer and consultant for major companies worldwide. He has appeared on Hardball with Chris Matthews, the Today show, the CBS Early Show, CNN, Fox News, and other major media. He lives in Tampa, Florida. Toni Sciarra Poynter is a writer and editor living in New York City.show more

Review Text

"Louder Than Words takes us from an understanding of nonverbal behavior to an understanding of something far more valuable for success-nonverbal intelligence." Robert B. Cialdini, author of Influence: Science and Practice, www.influenceatwork.comshow more

Rating details

377 ratings
3.83 out of 5 stars
5 26% (97)
4 40% (152)
3 27% (101)
2 6% (21)
1 2% (6)
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