Internet Phone Services Simplified (VOIP)

Internet Phone Services Simplified (VOIP)

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Internet Phone Services Simplified gives you the most basic need-to-know information and then teaches you how to get the most out of your VoIP phone services: * Understand how broadband VoIP, Internet VoIP, and VoIP Chat services work * Learn about and compare different services, their advantages, and their limitations * Subscribe to a service, install equipment, and troubleshoot issues that might arise * Integrate services into your home, including reusing your existing house telephone wiring and phone handsets * Extend VoIP throughout your home by using multiline, extendable cordless phone systems * Take advantage of VoIP features, including virtual phone numbers and listening to voicemail using your computer while traveling Internet phone services offer great advantages over existing telephone systems, allowing you to save money and make and receive calls using high-speed and broadband services. To help you take advantage of all that the Internet has to offer, Internet Phone Services Simplified provides you with an illustrated guide to understanding, selecting, and setting up voice over IP (VoIP) phone services. Internet Phone Services Simplified isn't overly technical-you'll get just what you need so that VoIP doesn't seem like a mystery and so that you can make good choices about Internet phone services. * Provides a full-color illustrated and simple approach to learning about VoIP * Follow step-by-step instructions for selecting and installing VoIP at home * Explore new Internet telephony features and services Approved for Technical Accuracy by The Geek Squad This book is part of the Networking Technology Series from Cisco Press(R), the only authorized publisher for Cisco Systems(R).show more

Product details

  • Paperback | 176 pages
  • 198.1 x 248.9 x 10.2mm | 362.88g
  • Pearson Education (US)
  • Cisco Press
  • Indianapolis, United States
  • English
  • Illustrations (chiefly col.)
  • 1587201623
  • 9781587201622

About Jim Doherty

Jim Doherty is the director of marketing and programs with Symbol Technologies' industry solutions group. Prior to joining Symbol, Jim worked at Cisco Systems(R), where he led various marketing campaigns for IP telephony and routing and switching solutions. Jim has 17 years of engineering and marketing experience across a broad range of networking and communications technologies. Jim is the coauthor of Cisco Networking Simplified and Home Networking Simplified and the author of the "Study Notes" section of Cisco CCNA Exam #640-607 Flash Card Practice Kit. Jim is a former Marine Corps sergeant; he holds a B.S. degree in electrical engineering from N.C. State University and an M.B.A. from Duke University. Neil Anderson is a senior manager in enterprise systems engineering at Cisco Systems and is currently responsible for enterprise wide-area networking, branch-office networking, and teleworking systems architectures. Neil has more than 20 years of diverse telecom experience, including public telephone systems, mobile telephone systems, IP networks, wireless networking, and home networks. Neil has held roles in research and development, systems engineering, and technical marketing. Neil is the co-author of Home Networking Simplified. At Cisco Systems, Neil leads the development of network systems architectures, including voice over IP (VoIP), wireless LAN (WLAN), and security technologies, for enterprise and small-business customers. Neil holds a bachelor's degree in computer science.show more

Back cover copy

"Internet Phone Services Simplified" gives you the most basic need-to-know information and then teaches you how to get the most out of your VoIP phone services: Understand how broadband VoIP, Internet VoIP, and VoIP Chat services work Learn about and compare different services, their advantages, and their limitations Subscribe to a service, install equipment, and troubleshoot issues that might arise Integrate services into your home, including reusing your existing house telephone wiring and phone handsets Extend VoIP throughout your home by using multiline, extendable cordless phone systems Take advantage of VoIP features, including virtual phone numbers and listening to voicemail using your computer while traveling Internet phone services offer great advantages over existing telephone systems, allowing you to save money and make and receive calls using high-speed and broadband services. To help you take advantage of all that the Internet has to offer, "Internet Phone Services Simplified" provides you with an illustrated guide to understanding, selecting, and setting up voice over IP (VoIP) phone services. "Internet Phone Services Simplified "isn't overly technical-you'll get just what you need so that VoIP doesn't seem like a mystery and so that you can make good choices about Internet phone services. Provides a full-color illustrated and simple approach to learning about VoIP Follow step-by-step instructions for selecting and installing VoIP at home Explore new Internet telephony features and services Approved for Technical Accuracy by The Geek Squad This book is part of the Networking Technology Series from Cisco Press(R), the only authorized publisher for Cisco Systems(R).show more

Table of contents

Part I Internet Telephony Fundamentals Chapter 1 Traditional Phone Systems In the Beginning Rise of the Machines Ma Bell Breaking Up the Happy Family Mobile Telephone System Internet Consolidate, Merge, and Acquire Important Things to Know About the PSTN Chapter 2 Voice over IP (VoIP) Circuit Switching and Packet Switching How VoIP Works VoIP Signaling How VoIP Carries a Conversation VoIP Features Power in VoIP Networks Putting It All Together Chapter 3 Advantages of Broadband Phone Services Lowering Your Monthly Phone Bill Infrastructure Costs Transport Costs Regulatory Compliance Taxes and Fees Phone Number Flexibility Keeping Your Same Phone Number Virtual Phone Numbers Online Call Management Voice Mail Call Forwarding Call Logs Click to Dial Summary of Advantages Chapter 4 Knowing Your Limits Reliability It's Electric Reliance on Broadband and the Internet Voice Quality 911 and E911 How 911 and E911 Works The Challenge for VoIP Solutions Summary of Limitations Chapter 5 From the Geek Squad Files Part II Choosing an Internet Phone Service Chapter 6 Inventory of Broadband Phone Services Internet VoIP Phone Services Cable VoIP Digital Phone Services VoIP Chat Services Summary of Broadband Phone Services Chapter 7 Selecting an Internet Phone Service What Will I Use It For? What Is My Backup Plan? Power Backup Line Keeping a Minimal PSTN Line Which Service Should I Choose? Looking at Total Costs Is It Reliable Enough? Does It Have the Features You Need? Are Specialized Devices Supported? Revisiting Safety and 911 Comparing Plans Summary Chapter 8 Selecting VoIP Equipment Cable VoIP Service Equipment Internet VoIP Service Equipment Choosing a Terminal Adapter What Do the Internet VoIP Providers Offer? VoIP Chat Service Equipment Summary Chapter 9 From the Geek Squad Files Part III Going VoIP at Home Chapter 10 Connecting the VoIP Equipment Starting Point Connecting Cable VoIP Service Connecting Internet VoIP Service Signing Up for Service Installing a Stand-alone Terminal Adapter Installing an Integrated Router/Terminal Adapter Connecting VoIP Chat Service Making a Test Call 911 or E911 Registration Summary Addendum: Manually Configuring Terminal Adapters for Home Networks Using Static IP Addresses Chapter 11 Making VoIP Accessible Throughout Your Home Using Cordless Phones with VoIP Separate PSTN and VoIP Lines Two-Line Cordless Phones Using Your Home Telephone Wiring with VoIP Introduction to Home Telephone Wiring Getting Access to Two Lines Home Wiring with Cable VoIP Service Home Wiring with Internet VoIP Service Issues with Multiple Handsets Overloading Your Terminal Adapter's Ringer Equivalence Number Simultaneous Handsets Off Hook Multiline VoIP Services Specialized Phone Devices Fax TiVo and Satellite Receiver Boxes Home Security/Alarm Systems Summary Chapter 12 Using Wireless Networks to Extend VoIP Wireless Bridges Wireless Phone Jacks Summary Chapter 13 Troubleshooting: Can You Hear Me Now? Classify the Trouble Service Connection Problems Voice Quality Issues Broadband Speed Broadband Network Quality Other Issues Dialing-Related Issues Getting Additional Help from Your VoIP Provider Summary Chapter 14 From the Geek Squad Files Part IV VoIP Chat Services Chapter 15 VoIP Chat Services Instant Messaging Client-Server Peer-to-Peer Internet Messaging with Voice Summary Chapter 16 Using Skype and Google Talk Installing and Using Skype Improving Your Audio Quality Calling People Who Have "Real" Phones (and Phone Numbers) Getting Calls from People Who Use "Real" Phones Installing and Using Google Talk Adding Contacts in Google Talk Using Google Talk Summary Chapter 17 The Future of Telephony A Review of What We Have Now The Cost Battle: Consumers Versus Companies and Governments System Convergence Future Use Scenario Mitigating Factor No. 1: Intrasystem Cooperation Mitigating Factor No. 2: Battery Life and Size Conclusion Chapter 18 From the Geek Squad Files Glossary 1587201623TOC041806show more

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