International English for Call Centres

International English for Call Centres

  • Paperback

List price: US$45.86

Currently unavailable

We can notify you when this item is back in stock

Add to wishlist

AbeBooks may have this title (opens in new window).

Try AbeBooks


Written in a lively and personal style using examples from real-life situation to illustrate the communication problems experienced by UK customers and overseas call centre staff. The authors offer advice and practice on how to improve communication along with resources to improve English language skills and knowledge of life in the UK.
show more

Product details

  • Paperback
  • 210 x 294 x 14mm | 539.77g
  • London, United Kingdom
  • 0230638961
  • 9780230638969

Author information

Barry Tomalin and Suhashini Thomas
show more