Intercultural Business Communication

Intercultural Business Communication

3.5 (16 ratings by Goodreads)
  • Paperback
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Description

This text provides coverage of topics in intercultural business communications. It is designed to better prepare students to perform in culturally diverse domestic and international environments.show more

Product details

  • Paperback | 352 pages
  • 175.26 x 231.14 x 15.24mm | 430.91g
  • Pearson Education (US)
  • Pearson
  • United States
  • 0130387533
  • 9780130387530

Table of contents

1. The Nature of Intercultural Communication. 2. Universal Systems. 3. Contrasting Cultural Values. 4. Oral and Nonverbal Communication Patterns. 5. Written Communication Patterns. 6. Language. 7. Business and Social Etiquette. 8. Country Specific Information. 9. Cultural Shock. 10. Intercultural Negotiation Process. 11. Intercultural Negotiation Strategies. 12. Laws Affecting International Business and Travel. Appendix A: Glossary. Appendix B: Answers to Exercises. Appendix C: Maps of the U.S. and the World.show more

Rating details

16 ratings
3.5 out of 5 stars
5 19% (3)
4 38% (6)
3 25% (4)
2 12% (2)
1 6% (1)
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