Inter-act

Inter-act : Interpersonal Communication Concepts, Skills and Contexts

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Description

"Inter-Act" has long been a leading text in the interpersonal communications market. For the 10th edition of the text, the Verderbers continue to present readers with a strong framework of communication skills, supported by conclusions drawn from the latest research and theoretical work done by the best scholars working in the field. Real-life examples and scenarios bring the skills an concepts presented to life. This perfectly balanced text helps students to develop an effective interpersonal communication style.show more

Product details

  • Paperback | 462 pages
  • 198.1 x 251.5 x 15.2mm | 861.84g
  • Oxford University Press Inc
  • New York, United States
  • English
  • Revised
  • 10th Revised edition
  • numerous colour photgraphs and line drawings
  • 019516847X
  • 9780195168471

Table of contents

PART I: UNDERSTANDING INTERPERSONAL COMMUNICATION; 1. AN ORIENTATION TO INTERPERSONAL COMMUNICATION; 2. FORMING AND USING SOCIAL PERCEPTIONS; 3. COMMUNICATING IN RELATIONSHIPS: BASIC CONCEPTS; 4. VERBAL COMMUNICATION; 5. COMMUNICATING THROUGH NON-VERBAL BEHAVIOURS; PART II: DEVELOPING INTERPERSONAL COMMUNICATION; 6. HOLDING EFFECTIVE CONVERSATIONS; 7. LISTENING EFFECTIVELY; 8. RESPONDING WITH EMPATHY; 9. SHARING PERSONAL INFORMATION; 10.USING INTERPERSONAL INFLUENCE ETHICALLY; 11.MANAGING CONFLICT; PART III: USING COMMUNICATION SKILLS TO IMPROVE RELATIONS; 12. COMMUNICATING IN INTIMATE RELATIONSHIPS: FRIENDS, SPOUSES AND FAMILY; 13.COMMUNICATING IN THE WORKPLACE; 14. ELECTRONICALLY MEDIATED INTERPERSONAL COMMUNICATIONshow more

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