Inter-Act - Interpersonal Communication Concepts, Skills and Contexts

Inter-Act - Interpersonal Communication Concepts, Skills and Contexts

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This text provides a framework of practical communication skills supported by current theory and numerous real-life examples and scenarios. It addresses modern technology's challenges and obstacles to creating and maintaining healthy relationships between not only those who are close and intimate but those who differ in politics, gender, age, race, religion and culture. The authors demonstrate the significance of sensitivity to culture, gender, and racial diversity, the importance of ethical communication practices, and ways to reinforce personal ethical communication skills. This ninth and updated edition includes a chapter on communicating in the workplace and one on electronically mediated interpersonal communication. It also includes pedagogical features called "Skill Builder Boxes," marginal segments called "Inter-Act with Technology," and sections called "What Would You Do? A Question of Ethics".show more

Product details

  • Paperback | 466 pages
  • 177.8 x 248.9 x 27.9mm | 793.8g
  • Oxford University Press Inc
  • New York, United States
  • English
  • 9th edition
  • 0195155246
  • 9780195155242

Table of contents

PART I: UNDERSTANDING INTERPERSONAL COMMUNICATION CHAPTER 1 AN ORIENTATION TO INTERPERSONAL COMMUNICATION: Interpersonal Communication Defined; The Functions of Interpersonal Communication; The Interpersonal Communication Process; Interpersonal Communication Principles; Interpersonal Communication Ethics; Interpersonal Communication and Diversity; Becoming a Competent Interpersonal Communicator. CHAPTER 2 FORMING AND USING SOCIAL PERCEPTIONS: Perception; Social Perception of Self: Self-Concept and Self-Esteem; Perception of Others. CHAPTER 3 COMMUNICATING IN RELATIONSHIPS - BASIC CONCEPTS: The Nature of Relationships; Theoretical Perspectives on Relationships; Communication in the Life Cycle of Relationships. CHAPTER 4. USING LANGUAGE TO CONSTRUCT MESSAGES: The Nature and Use of Language; Increasing Message Clarity; Speaking Appropriately. CHAPTER 5. COMMUNICATING THROUGH NONVERBAL BEHAVIORS: The Nature of Nonverbal Communication Behavior; Body Motions; Paralanguage; Increasing the Accuracy of Nonverbal Communication; Self-Presentation; Communication Through Management of Your Environment. PART II: DEVELOPING INTERPERSONAL COMMUNICATION SKILLS. CHAPTER 6. HOLDING EFFECTIVE CONVERSATIONS: Characteristics of Conversation; Types and Structures of Conversation; Rules of Conversation; The Cooperative Principle; Skills of Effective Conversationalists. CHAPTER 7. LISTENING EFFECTIVELY: Attending - Focusing Attention; Understanding - Listening Actively; Remembering - Retaining Information; Evaluating - Listening Carefully. CHAPTER 8. RESPONDING WITH EMPATHY AND UNDERSTANDING. (Part contents).show more