Integrated Performance Assurance

Integrated Performance Assurance : How to Combine Your Quality, Environmental, and Health and Safety Management Systems

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If you're conforming to such international standards as ISO 9000 and ISO 1400 or various domestic regulations, Integrated Performance Assurance shows you how to integrate your organization's quality assurance, environmental compliance, and health and safety protection programs into a single risk management tool. This combined management system will enhance and improve cost-effectiveness and reliability.Written in a clear, concise, easy-to use format, the book provides a step-by-step model that will guide you through a successful application of the Integrated Performance Assurance (IPA) process. In addition, the authors lend their insights and offer solutions to implementing IPA in your organization.This guide to implementing IPA is highly recommended to management system professionals, upper-level executives and line managers concerned with the effective, cost conscious implementation of management systems required by international standards, regulation, and customer expectations.Special Features case studies of the author's company, CH2M Hill (provider of planning, engineering design, and other operations and construction management services) and other organizations are presented to illustrate concepts, rationale, and implementing guidelines for the IPA approach to management more

Product details

  • Hardback | 200 pages
  • 159 x 236.5 x 18mm | 439.99g
  • Productivity Press
  • Oregon, United States
  • English
  • 052776342X
  • 9780527763428

Table of contents

List of Exhibits Preface IntroductionONE: Why Integrate? Introduction Organizational Trend Case Study CH2M Hill's Response Integrated Performance Assurance Similarities of Function in Management Systems Regulatory Environment and International Standards Efficiency and Competition ReferencesTWO: Cost/Benefit Analysis Introduction IPA Process and Relationships IPA Implementation and Value IPA Implementation Survey IPA Value Survey Implementation Costs Cost Elements of IPA Averted Costs Benefits Market Value Cost Optimization Optimization Conclusion ReferencesTHREE: Implementation Planning Groundwork Management Support A Champion Implementation Team Mission and Policy Statement Implementation Plan Approach or Strategy Listen to Your Customers Set Goals, Objectives, and Metrics The Plan Resource-Loaded Schedule ReferencesFOUR: Execution Launching Developing Tools Establishing Effective Communication Conducting a Readiness Review Assessment Types of Assessment Use the Metrics Reporting, Tracking, and Trending Course Corrections: What to Do When Things Go Wrong Capturing Added Value Computing Added Value Publicizing Your Success Continuous Improvement ReferencesFIVE: Summary and ConclusionsAPPENDIXES Appendix A -- IPA Value in Business Sectors Appendix B -- Case History Arguments for IPA Appendix C -- Organization-Specific Variables to Consider Appendix D -- Integrating the ISO 9000 and 14000 Families of Standards with IPA Appendix E -- Creating Performance Metrics Appendix F -- Company Survey Appendix G -- IPA Presentations to Management Appendix H -- Sample Training Presentations Appendix I -- Internet Addresses (URLs) for Companies and OrganizationsIndexshow more