Infra Corporation

Infra Corporation

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Description

Please note that the content of this book primarily consists of articles available from Wikipedia or other free sources online. Infra Corporation is a division of EMC Corporation that produces infraEnterprise, which is a multi-tier web-based IT Service Management software tool. The software is based on the IT Infrastructure Library and it implements a number of ITIL processes, including Service Desk management, Change Management, Release Management, Configuration Management, Availability Management and Service Level Management. The tool also includes a knowledge base module, which complies with principles of KCS.show more

Product details

  • Paperback | 68 pages
  • 152 x 229 x 4mm | 113g
  • Tort
  • United States
  • English
  • black & white illustrations
  • 6136110903
  • 9786136110905