Informed by Knowledge : Expert Performance in Complex Situations
This volume is divided into four sections, each with a specific focus on an area of expert performance, resulting in a text that covers a wide range of useful information. These sections present well-researched discussions, such as: the management of complex situations in various fields and decision contexts; technological and training approaches to facilitate knowledge management by individual experts and expert teams; new or neglected perspectives in expert decision making; and the importance of `modeling' expert performance through techniques and frameworks such as Cognitive Task Analysis, computational architectures based on the notion of causal belief mapping such as `Convince Me,' or the data/frame model of sensemaking.
The volume provides essential reading for researchers and practitioners of Naturalistic Decision Making and those who study Expertise; Organizational and Cognitive Psychologists; and researchers and students in Business and Engineering.
- Paperback | 432 pages
- 178 x 254mm | 798g
- 26 Nov 2015
- Taylor & Francis Ltd
- Psychology Press Ltd
- Hove, United Kingdom
- 27 Tables, black and white; 57 Illustrations, black and white
Other books in this series
31 Oct 2017
15 Aug 2014
Table of contents
"For some 20 years the series of conferences on Naturalistic Decision Making have been influential in shaping the future research agenda of cognitive engineering and human factors. This timely volume, collecting and integrating research presented at the most recent such conference, promises to continue this venerable tradition. We read and hear so much these days about failures of even our best experts and elite organizations to 'connect the dots.' Much of the work reported here, skillfully compiled and edited by Mosier and Fischer, helps us understand why this is, and even more importantly, provides concrete steps to address these problems. This volume couldn't come at a better time to a world where the difference between success and failure increasingly lies in an ability to effectively cope with complexity and uncertainty." - Alex Kirlik, Ph.D., University of Illinois at Urbana-Champaign, USA
"Drs. Mosier and Fischer have amassed an excellent collection of two dozen articles from well respected authors covering topics such as managing complexity, technology support and training for knowledge management, and overlooked issues in expert decision making. The latter topic area features one of my favorites, a superb thought provoking paper on `Anticipatory Thinking,' by Klein, Snowden, and Pin. Another jewel among this string of pearls is Cohen's paper entitled, Knowns, Known Unknowns, and Unknown Unknowns: Time and Uncertainty in Naturalistic Decision Making. As always Dr. Cohen present some deep thinking on how experts manage time. Presented here is a cadre of informative and engaging papers on current cognitive psychological topics." - Elliot E. Entin, Senior Scientist, Aptima, Inc., USA
About Kathleen L. Mosier
Dr. Ute M. Fischer received a Ph.D. in Cognitive Psychology from Princeton University in 1990. In 1991 she was awarded an NRC/NAS post-doctoral fellowship at NASA Ames Research Center, and subsequently joined its Human Factors Division as a Senior Research Scientist. Since moving to Atlanta in 1995, she has been a research scientist in the School of Literature, Communication and Culture at the Georgia Institute of Technology. Research activities and areas of expertise include communication and decision making processes of professionals and teams in complex, high-technology environments, in particular in aviation and space and the role of cognitive, social, environmental and organizational factors in distributed decision making.