Improving Business Communication Skills

Improving Business Communication Skills

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Description

For courses in Business Communications, Business English/Writing, Managerial Communications, and Secretarial/Administrative Communications. This clear, concise, student-centered text strives to deliver vital communication skills that future professionals need to be successful in both their careers and personal lives. It offers students the opportunity to involve themselves in the subject matter in a creative, self-directed fashion, thus enhancing the learning process.show more

Product details

  • Mixed media product | 400 pages
  • 210.8 x 271.8 x 20.3mm | 567g
  • Pearson Education (US)
  • Prentice Hall
  • Upper Saddle River, United States
  • English
  • Revised
  • 3rd Revised edition
  • 0130155942
  • 9780130155948

Back cover copy

This clear, concise, user-friendly book strives to deliver vital communication skills that future professionals need to be successful in both their careers and personal lives. It offers readers the opportunity to involve themselves in the subject matter in a creative, self-directed fashion, thus enhancing the learning process. The book provides readers with complete guidelines for writing letters, memos and reports, preparing and delivering presentations and using technology to communicate. For individuals in need of a review or introduction of business communication skills.show more

Table of contents

1. Experiencing Communication. 2. Writing for the Business World. 3. Making Business Letters Look Attractive. 4. Learning to Write Directly. 5. Learning to Deliver Bad News. 6. Writing Persuasively. 7. Writing Memos and Short Reports. 8. Writing Formal Reports. 9. Learning the Three P's of Oral Presentations: Preparation, Practice, and Presentation. 10. Communicating through a New Kind of Team. 11. Leading and Recording Meetings. 12. Using Technology to Communicate. 13. Searching for Your Career. 14. Composing Cover Letters and Resumes. 15. Preparing For and Surviving the Interview. 16. Understanding the Challenge of Ethical Communication. Appendix A: Checklist of Common Problems that Occur! Appendix B: Strategies for Effective Business Writing. Index.show more