Implementing Cisco IP Telephony and Video, Part 2 (CIPTV2) Foundation Learning Guide (CCNP Collaboration Exam 300-075 CIPTV2)

Implementing Cisco IP Telephony and Video, Part 2 (CIPTV2) Foundation Learning Guide (CCNP Collaboration Exam 300-075 CIPTV2)

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Now fully updated for Cisco's new CIPTV2 300-075 exam, Implementing Cisco IP Telephony and Video, Part 2 (CIPTV2) Foundation Learning Guide is your Cisco (R) authorized learning tool for CCNP (R) Collaboration preparation. Part of the Cisco Press Foundation Learning Series, it teaches advanced skills for implementing a Cisco Unified Collaboration solution in a multisite environment. The authors show how to implement Uniform Resource Identifier (URI) dialing, globalized call routing, Intercluster Lookup Service and Global Dial Plan Replication, Cisco Service Advertisement Framework and Call Control Discovery, tail-end hop-off, Cisco Unified Survivable Remote Site Telephony, Enhanced Location Call Admission Control (CAC) and Automated Alternate Routing (AAR), and important mobility features. They introduce each key challenge associated with Cisco Unified Communications (UC) multisite deployments, and present solutions-focused coverage of Cisco Video Communication Server (VCS) Control, the Cisco Expressway Series, and their interactions with Cisco Unified Communications Manager. Each chapter opens with a topic list that clearly identifies its focus, ends with a quick-study summary of key concepts, and presents review questions to assess and reinforce your understanding. The authors present best practices based on Cisco Solutions Reference Network Designs and Cisco Validated Designs, and illustrate operation and troubleshooting via configuration examples and sample verification outputs. This guide is ideal for all certification candidates who want to master all the topics covered on the CIPTV2 300-075 exam. Shows how to craft a multisite dial plan that scales, allocates bandwidth appropriately, and supports QoSIdentifies common problems and proven solutions in multisite UC deploymentsIntroduces best practice media architectures, including remote conferencing and centralized transcodingThoroughly reviews PSTN and intersite connectivity optionsShows how to provide remote site telephony and branch redundancyCovers bandwidth reservation at UC application level with CACExplains how to plan and deploy Cisco Device Mobility, Extension Mobility, and Unified MobilityWalks through deployment of Cisco Video Communication Server and Expressway series, including user and endpoint provisioning Covers Cisco UCM and Cisco VCS interconnections Shows how to use Cisco UC Mobile and Remote Access Covers fallback methods for overcoming IP WAN failure Demonstrates NAT traversal for video and IM devices via VCS ExpresswayIntroduces dynamic dial plan learning via GDPR, SAD, or CCD
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Product details

  • Hardback | 496 pages
  • 226 x 289 x 33.02mm | 952g
  • Pearson Education (US)
  • Cisco Press
  • Indianapolis, United States
  • English
  • 3rd edition
  • 1587144557
  • 9781587144554
  • 501,520

About William Alexander Hannah

William Alexander Hannah , CCIE Collaboration #25853, CCSI #32072, along with numerous other Cisco Unified Communications and data center specializations, and VMware certifications, has been an independent IT and telephony consultant, author, and tchnical editor for more than 12 years. He has been a technical trainer for more than 8 years and has taught more than 20 different courses for Cisco. Alex is a Senior Courseware Developer and Subject Matter Expert for Global Knowledge, designing all CCNP Collaboration courseware, labs, and infrastructure. He has done a wide array of IT and telephony consulting for many different companies along the eastern portion of the United States. A former Senior Architect and Senior Presales Engineer for two Cisco Gold Partners in the Southern Virginia area, Alex is now the principal owner of Hannah Technologies LLC, an IT consulting and training firm based in Midlothian, Virginia. Alex has implemented advanced IP telephony and video installations in his area for more than 12 years. When he is not working, he can be found on a boat, wakeboarding with friends and family. He can be reached at . Akhil Behl is a Pre-Sales Manager with a leading service provider. His charter involves an overarching technology portfolio encompassing IoT, collaboration, security, infrastructure, service management, cloud, and data center. He has 12+ years of experience working in leadership, advisory, business development, and consulting positions with various organizations; leading global accounts, driving toward business innovation and excellence. Previously, he was in a leadership role with Cisco Systems. Akhil has a Bachelor of Technology degree in electronics and telecommunications from IP University, India, and a Master's degree in business administration from Symbiosis Institute, India. Akhil holds dual CCIE in Collaboration and Security, PMP, ITIL, VCP, TOGAF, CEH, ISO/IEC 27002, and many other industry certifications. He has published several research papers in national and international journals, including IEEE, and has been a speaker at prominent industry forums such as Interop, Enterprise Connect, Cloud Connect, Cloud Summit, Cisco Sec-Con, IT Expo, Computer Society of India, Singapore Computer Society, and Cisco Networkers. Akhil is the author of the following Cisco Press books: CCIE Collaboration Quick Reference Securing Cisco IP Telephony Networks Implementing Cisco IP Telephony and Video (Part 1) He is a technical editor for Cisco Press and other publications. Akhil can be reached at .
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Table of contents

Introduction xxi Chapter 1 Cisco Collaboration Solution Multisite Deployment Considerations 1 Multisite Deployment Issues Overview 2 Voice and Video Call Quality Issues 5 Bandwidth Challenges 7 Availability Challenges 10 Dial Plan Challenges 12 Overlapping Numbers 12 Nonconsecutive Numbers 13 Variable-Length Numbering 13 Direct Inward Dialing (DID) Ranges and E.164 Addressing 14 Optimized Call Routing 15 Various PSTN Requirements 16 Scalability 17 Fixed Versus Variable-Length Numbering Plans 17 Detection of End of Dialing in Variable-Length Numbering Plans 20 Optimized Call Routing and PSTN Backup 22 PSTN Requirements 23 Issues Caused by Different Methods of PSTN Dialing 24 Dial Plan Scalability Issues 26 NAT and Security Issues 27 Summary 29 References 30 Review Questions 30 Chapter 2 Understanding Multisite Deployment Solutions 33 Multisite Deployment Solution Overview 34 Quality of Service 36 QoS Advantages 37 Overview of Solutions for Bandwidth Challenges 39 Low-Bandwidth Codecs and RTP Header Compression 41 Codec Configuration in CUCM 42 Disabling the Annunciator for Remote Branches 43 Local Versus Remote Conference Bridges 44 Transcoders 44 Leading Practices for Transcoder Design 45 Mixed Conference Bridge 46 Multicast MOH from the Branch Router Flash 47 An Example of Multicast MOH from the Branch Router Flash 49 An Example of Multicast MOH from the Branch Router Flash Cisco IOS Configuration 51 Alternatives to Multicast MOH from Remote Site Router Flash 52 Preventing Too Many Calls by CUCM Call Admission Control 52 Availability 53 PSTN Backup 55 MGCP Fallback 55 Fallback for IP Phones: SRST, CME SRST, or SIP SRST 56 Using CFUR to Reach Remote Site Cisco IP Phones During WAN Failure 58 Using CFUR to Reach Users of Unregistered Software IP Phones on Other Devices 58 AAR and CFNB 59 Mobility Solutions 60 Overview of Dial Plan Solutions 61 NAT and Security Solutions 62 CUBE in Flow-Through Mode 62 Cisco Expressway C and Cisco Expressway E As a Solution to NAT and Security Issues in a Multisite Environment 63 Summary 64 References 65 Review Questions 65 Chapter 3 Overview of PSTN and Intersite Connectivity Options 69 Overview of Multisite Connection Options 70 CUCM Connection Options Overview 71 Cisco IOS Gateway Protocol Functions Review 72 SIP Trunk Characteristics 73 H.323 Trunk Overview 74 Trunk Implementation Overview 76 Gatekeeper-Controlled ICT and H.225 Trunk Configuration 77 Trunk Types Used by Special Applications 78 Dial Plan Requirements for Multisite Deployments with Distributed Call Processing 79 Implementing Site Codes for On-Net Calls 81 Digit-Manipulation Requirements When Using Access and Site Codes 82 Access and Site Code Requirements for Centralized Call-Processing Deployments 83 Implementing PSTN Access in Cisco IOS Gateways 84 PSTN Access Example 85 Transformation of Incoming Calls Using ISDN TON 85 ISDN TON Example: Calling Number Transformation of Incoming Call 87 Implementing Selective PSTN Breakout 88 Configuring IP Phones to Use Local PSTN Gateway 88 Implementing PSTN Backup for On-Net Intersite Calls 90 Digit-Manipulation Requirements for PSTN Backup of On-Net Intersite Calls 90 Implementing TEHO 92 TEHO Example Without Local Route Groups 93 TEHO Example with Local Route Groups 95 Implementing Globalized Call Routing 96 Globalized Call Routing: Number Formats 98 Normalization of Localized Call Ingress on Gateways 102 Normalization of Localized Call Ingress from Phones 104 Localized Call Egress at Gateways 105 Localized Call Egress at Phones 107 Globalized Call Routing Example: Emergency Dialing 109 Considering Globalized Call Routing Interdependencies 112 Globalized Call Routing and TEHO Advantages 113 Globalized Call Routing TEHO Example 113 Summary 115 References 116 Review Questions 116 Chapter 4 URI-Based Dial Plan for Multisite Deployments 119 URI Dialing Overview 120 URI Endpoint Addressing Overview 123 URI Partitions and Calling Search Spaces 125 URI Call Sources Overview 126 Blended Addressing 127 FQDNs in Directory URIs 128 URI Call Routing 129 Non-Numeric URI Call Routing Process 132 Numeric URI Call Routing Process 134 Routing URI Calls over SIP Trunks 134 Summary 136 References 137 Review Questions 137 Chapter 5 Remote Site Telephony and Branch Redundancy Options 141 Cisco Unified Communications Manager Express 141 Cisco Business Edition 143 Survivable Remote Site Telephony 144 SRST and E-SRST Configuration 146 SRST IOS Dial Plan 148 CUCM SRST Configuration 149 Multicast Music on Hold in SRST 150 MGCP Fallback 153 Cisco Call Forward Unregistered 154 Summary 156 References 156 Review Questions 156 Chapter 6 Cisco Collaboration Solution Bandwidth Management 159 Bandwidth Management Options 159 Voice and Video Codecs 161 Codec Selection 162 Media Resource Group and Media Resource Group List 166 Multicast Music on Hold 168 Multicast MOH IP Address and Port Considerations 172 Local Conference Bridge 172 Transcoder 176 Summary 179 References 180 Review Questions 180 Chapter 7 Call Admission Control (CAC) Implementation 183 Call Admission Control Characteristics 184 CUCM Call Admission Control 184 Location-Based CAC 185 Location Bandwidth Manager 187 Enhanced Location-Based CAC 189 Resource Reservation Protocol 196 RSVP Configuration 198 RSVP SIP Preconditions 199 Automated Alternate Routing 202 IOS Call Admission Control 204 Local CAC 204 Reservation-Based CAC 205 Measurement-Based CAC 206 Summary 206 References 206 Review Questions 207 Chapter 8 Implementing Cisco Device Mobility 209 Device Roaming Overview 210 Issues with Roaming Devices 210 Using Device Mobility to Solve Roaming Device Issues 212 Device Mobility Overview 213 Device Mobility: Dynamic Phone Configuration Parameters 213 Device Mobility Dynamic Configuration by Location-Dependent Device Pools 216 Device Mobility Configuration Elements 217 Relationship Between Device Mobility Configuration Elements 218 Device Mobility Operation 220 Device Mobility Operation Flowchart 221 Device Mobility Considerations 224 Review of Line and Device CSSs 225 Device Mobility and CSSs 225 Examples of Different Call-Routing Paths Based on Device Mobility Groups and Tail-End Hop-Off 226 Device Mobility Interaction with Globalized Call Routing 228 Advantages of Using Local Route Groups and Globalized Call Routing 229 An Example of Globalized Call Routing That Is Not Configured with a Different Device Mobility Group 230 An Example of Globalized Call Routing That Is Not Configured with the Same Device Mobility Group 231 An Example of Globalized Call Routing 232 Device Mobility Configuration 233 Summary 236 References 237 Review Questions 237 Chapter 9 Cisco Extension Mobility 241 Overview of Roaming Between Sites 241 Challenges with Roaming Users 242 CUCM Extension Mobility Overview and Characteristics 243 Extension Mobility: Dynamic Phone Configuration Parameters 244 Extension Mobility with Dynamic Phone Configuration by Device Profiles 245 CUCM Extension Mobility Operation 245 Cisco Extension Mobility and CSSs 247 CUCM Extension Mobility Device Profile Overview 248 Relationship Between Extension Mobility Configuration Elements 249 Default Device Profile and Feature Safe 251 CUCM Extension Mobility Configuration 252 Summary 257 References 257 Review Questions 257 Chapter 10 Implementing Cisco Unified Mobility 261 Cisco Unified Mobility Overview 262 Mobile Connect and Mobile Voice Access Characteristics 263 Cisco Unified Mobility Call Flow 264 Mobile Connect Call Flow 264 Mobile Voice Access Call Flow 266 Cisco Unified Mobility Implementation Requirements 267 Cisco Unified Mobility Configuration Elements 268 Cisco Unified Mobility MGCP or SCCP Gateway PSTN Access 271 MVA Call Flow with MGCP or SCCP PSTN Gateway Access 272 Calling Search Space Handling in Cisco Unified Mobility 273 CSS Handling in Mobile Voice Access 273 Cisco Unified Mobility Access List Functions 274 Operation of Time-of-Day Access Control 274 Cisco Unified Mobility Configuration 275 Configuring Mobile Connect 275 Configuring Mobile Voice Access 281 Summary 284 References 285 Review Questions 285 Chapter 11 Cisco Video Communication Server and Expressway Deployment 287 Cisco VCS and Expressway Series Overview 288 CUCM with Cisco Expressway Series 289 Cisco VCS Control 289 Cisco VCS-C with Cisco VCS Expressway 290 CUCM and Cisco VCS-C (Combined Solution) 290 Common Terminology for Cisco Video and Legacy Video 290 Cisco VCS and Cisco Expressway Series Deployment Options 292 Cisco VCS Deployment 292 Cisco Expressway Series Deployment 293 CUCM and Cisco VCS-C Interconnection 295 Cisco VCS and Cisco Expressway Series Platforms, Licenses, and Features 296 Cisco VCS and Cisco Expressway Licensing 297 Cisco VCS and Cisco Expressway Feature Comparison 297 Cisco VCS and Cisco Expressway Clustering 298 Clustering Considerations 299 Cluster Deployment Overview 300 Cisco VCS and Cisco Expressway Series Initial Configuration 301 Summary 306 References 306 Review Questions 307 Chapter 12 Deploying Users and Endpoints in Cisco VCS Control 311 Cisco VCS User Authentication Options 312 LDAP Authentication Configuration Example 313 Endpoint Registration 314 Endpoint Authentication 316 Cisco VCS Authentication Methods 317 Registration Restriction Policy 318 Cisco TMS Provisioning 319 Deploying Cisco Jabber Video for TelePresence 320 Cisco VCS Zones 320 Local Zone 321 Default Subzone 322 Subzone 323 Traversal Subzone 323 Links 324 Zone Bandwidth Restrictions: Within 325 Zone Bandwidth Restrictions: In&Out 325 Zone Bandwidth Restrictions: Total 326 Pipes 327 Pipe Bandwidth Restrictions 328 Summary 329 References 330 Review Questions 330 Chapter 13 Interconnecting Cisco Unified Communications Manager and Cisco Video Control Server 333 Cisco Unified Communications Manager and Cisco VCS Interconnection Overview 334 Call Flow Between CUCM and Cisco VCS 335 Cisco VCS Dial Plan Components 337 Transforms 338 Admin Policy 338 FindMe Feature 339 Search Rules 340 Configuration of CUCM and Cisco VCS Interconnections 340 FindMe Configuration Procedure 341 Summary 344 References 345 Review Questions 345 Chapter 14 Cisco Unified Communications Mobile and Remote Access 349 Cisco Mobile Remote Access Overview 349 Cisco Mobile Remote Access Components 351 Cisco Mobile Remote Access Operation 352 Cisco Mobile Remote Access Firewall Traversal 352 HTTPS Reverse Proxy 354 DNS SRV Setup 354 Registering Remote Jabber Client with CUCM 355 Cisco Unified Communications Mobile and Remote Access Configuration 357 CUCM Configuration for Cisco Unified Communications MRA 358 IM&P Configuration for Cisco Unified Communications MRA 363 Cisco Expressway (Expressway-C and Expressway-E) Configuration for Cisco Unified Communications MRA 366 Troubleshooting Cisco MRA 373 Summary 373 References 374 Review Questions 374 Chapter 15 Cisco Inter-Cluster Lookup Service (ILS) and Global Dial Plan Replication (GDPR) 377 Inter-Cluster Lookup Service Overview 378 ILS Networking Overview 378 ILS Networking Configuration 380 ILS-Based SIP URI Dialing/Routing 381 ILS Calls Via SIP Trunk and Cisco Unified Border Element 383 Directory URI, Enterprise Alternate, and +E.164 Alternate Number Exchange 385 Global Dial Plan Replication Overview 386 GDPR Configuration 388 Global Dial Plan Catalogs 391 Summary 393 References 393 Review Questions 394 Chapter 16 Cisco Service Advertisement Framework (SAF) and Call Control Discovery (CCD) 397 Complex Dial Plan Implementation Challenges 397 Cisco Service Advertisement Framework Overview 399 SAF Architecture 399 SAF Characteristics and Operation 402 SAF Clients 402 SAF Client Protocol 403 SAF Forwarders (SAF Forwarding Nodes) 403 SAF Forwarder Protocol 405 SAF Message 406 Call Control Discovery Service Overview 406 Call Control Discovery Schema 408 CCD Characteristics and Operation 408 Use Case 1: Normal Calls via SAF-Enabled Network to Remote Call Control 410 Use Case 2: Calls via PSTN When the SAF Forwarder Is Down 411 Use Case 3: Normal Calls via SAF-Enabled Network to CUBE 411 SAF and CCD Configuration 412 SAF Client Configuration 412 SAF Forwarder Configuration 417 Summary 419 References 420 Review Questions 420 Appendix A Answers Appendix 423 Glossary 429 978158714554, TOC, 2/22/2016
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