IT Essentials Lab Manual

IT Essentials Lab Manual

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The only authorized Lab Manual for the Cisco Networking Academy IT Essentials v5 course IT Essentials: PC Hardware and Software Lab Manual is a supplemental book that helps the students in the Cisco (R) Networking Academy course prepare to take the CompTIA (R) A+ 220-801 and 220-802 exams. All the hands-on labs and worksheets from the course are printed within this book-including Windows 7, Windows Vista, and Windows XP variations covered in the CompTIA exam objectives. Practicing and performing these tasks will reinforce the concepts and help you become a successful PC technician.show more

Product details

  • Paperback | 1344 pages
  • 215.9 x 276.86 x 45.72mm | 2,404.03g
  • Pearson Education (US)
  • Cisco Press
  • Indianapolis, United States
  • English
  • 5th edition
  • 1587133105
  • 9781587133107
  • 1,907,692

Table of contents

Chapter 0: IT Essentials Introduction 1 0.2.2.2 Worksheet - Job Opportunities 1 Chapter 1: Introduction to the Personal Computer 2 1.1.1.4 Worksheet - Ohm's Law . 2 1.2.1.11 Worksheet - Research Computer Components 3 1.3.1.6 Worksheet - Build a Specialized Computer System . 6 Chapter 2: Lab Procedures and Tool Use 10 2.2.2.3 Worksheet - Diagnostic Software .... 10 2.2.4.4 Lab - Using a Multimeter and a Power Supply Tester 11 2.2.4.5 Lab - Testing UTP Cables Using a Loopback Plug and a Cable Meter . 15 2.2.4.7 Lab - Computer Disassembly 20 Chapter 3: Computer Assembly .... 24 3.1.1.3 Lab - Install the Power Supply . 24 3.1.2.4 Lab - Install the Motherboard .. 25 3.1.3.4 Lab - Install the Drives . 27 3.1.4.5 Lab - Install Adapter Cards ... 28 3.1.5.3 Lab - Install Internal Cables .. 29 3.1.5.5 Lab - Install Front Panel Cables 31 3.1.5.8 Lab - Complete the Computer Assembly 32 3.2.2.5 Lab - Boot the Computer . 33 3.3.1.6 Lab - BIOS File Search . 36 3.3.3.2 Worksheet - Upgrade Hardware 39 Chapter 4: Overview of Preventive Maintenance 41 Chapter 5: Operating Systems 42 5.1.2.3 Worksheet - Search NOC Certifications and Jobs 42 5.1.4.4 Lab - Data Migration in Windows 7 43 5.1.4.5 Lab - Data Migration in Windows Vista . 57 5.1.4.6 Lab - Data Migration in Windows XP 69 5.2.1.3 Worksheet - Answer NTFS and FAT32 Questions 81 5.2.1.5 Lab - Install Windows 7 82 5.2.1.6 Lab - Install Windows Vista .. 96 5.2.1.7 Lab - Install Windows XP ... 111 5.2.1.9 Lab - Check for Updates in Windows 7 123 5.2.1.10 Lab - Check for Updates in Windows Vista 129 5.2.1.11 Lab - Check for Updates in Windows XP . 135 5.2.2.3 Lab - Advanced Installation of Windows 7 . 140 5.2.2.4 Lab - Advanced Installation of Windows Vista . 168 5.2.2.5 Lab - Advanced Installation of Windows XP 196 5.2.3.4 Lab - Registry Backup and Recovery in Windows XP 218 5.2.4.3 Lab - Create a Partition in Windows 7 .. 232 5.2.4.4 Lab - Create a Partition in Windows Vista .. 245 5.2.4.5 Lab - Create a Partition in Windows XP ..... 259 5.3.1.5 Lab - Task Manager (Managing Processes) in Windows 7 . 274 5.3.1.6 Lab - Task Manager (Managing Processes) in Windows Vista 286 5.3.1.7 Lab - Task Manager (Managing Processes) in Windows XP ... 298 5.3.1.11 Lab - Install Third-Party Software in Windows 7 .... 310 5.3.1.12 Lab - Install Third-Party Software in Windows Vista 319 5.3.1.13 Lab - Install Third-Party Software in Windows XP . 328 5.3.2.3 Lab - Create User Accounts in Windows 7 . 336 5.3.2.4 Lab - Create User Accounts in Windows Vista .. 343 5.3.2.5 Lab - Create User Accounts in Windows XP 350 5.3.2.7 Lab - Configure Browser Settings in Windows 7 . 360 5.3.2.8 Lab - Configure Browser Settings in Windows Vista 371 5.3.2.9 Lab - Configure Browser Settings in Windows XP ... 382 5.3.2.16 Lab - Managing Virtual Memory in Windows 7 . 392 5.3.2.17 Lab - Managing Virtual Memory in Windows Vista 403 5.3.2.18 Lab - Managing Virtual Memory in Windows XP ... 414 5.3.2.20 Lab - Managing Device Drivers with Device Manager in Windows 7 ..... 425 5.3.2.21 Lab - Managing Device Drivers with Device Manager in Windows Vista 432 5.3.2.22 Lab - Managing Device Drivers with Device Manager in Windows XP .. 439 5.3.2.24 Lab - Regional and Language Options in Windows 7 ..... 446 5.3.2.25 Lab - Regional and Language Options in Windows Vista . 455 5.3.2.26 Lab - Regional and Language Options in Windows XP .. 462 5.3.3.5 Lab - Monitor and Manage System Resources in Windows 7 .. 470 5.3.3.6 Lab - Monitor and Manage System Resources in Windows Vista 502 5.3.3.7 Lab - Monitor and Manage System Resources in Windows XP ... 535 5.3.4.2 Lab - Hard Drive Maintenance in Windows 7 ... 573 5.3.4.3 Lab - Hard Drive Maintenance in Windows Vista 583 5.3.4.4 Lab - Hard Drive Maintenance in Windows XP 593 5.3.4.6 Lab - Managing System Files with Built-in Utilities in Windows 7 ..... 604 5.3.4.7 Lab - Managing System Files with Built-in Utilities in Windows Vista .... 613 5.3.4.8 Lab - Managing System Files with Built-in Utilities in Windows XP .. 622 5.3.5.2 Lab - Remote Desktop and Remote Assistance in Windows 7 . 631 5.3.5.3 Lab - Remote Desktop and Remote Assistance in Windows Vista ...... 649 5.3.5.4 Lab - Remote Desktop and Remote Assistance in Windows XP . 668 5.3.7.2 Lab - Working with CLI Commands in Windows 688 5.3.7.4 Lab - Run Line Utilities in Windows 7 . 707 5.3.7.5 Lab - Run Line Utilities in Windows Vista . 718 5.3.7.6 Lab - Run Line Utilities in Windows XP .... 729 5.4.1.4 Lab - Install Virtual PC 740 5.5.1.2 Lab - Managing the Startup Folder in Windows 7 .... 760 5.5.1.3 Lab - Managing the Startup Folder in Windows Vista 768 5.5.1.4 Lab - Managing the Startup Folder in Windows XP . 776 5.5.1.7 Lab - Schedule a Task Using the GUI and the at Command in Windows 7 . 784 5.5.1.8 Lab - Schedule a Task Using the GUI and the at Command in Windows Vista 794 5.5.1.9 Lab - Schedule a Task Using the GUI and the at Command in Windows XP ... 804 5.5.1.11 Lab - Use the System Restore Tool in Windows 7 ... 813 5.5.1.12 Lab - Use the System Restore Tool in Windows Vista .... 823 5.5.1.13 Lab - Use the System Restore Tool in Windows XP . 832 Chapter 6: Networks 841 6.3.2.7 Lab - Configure a NIC to Use DHCP in Windows 7 841 6.3.2.8 Lab - Configure a NIC to Use DHCP in Windows Vista .. 848 6.3.2.9 Lab - Configure a NIC to Use DHCP in Windows XP 855 6.3.3.4 Worksheet - Protocol Definitions and Default Ports .. 862 6.4.2.4 Lab - Building Straight-Through and Crossover UTP Cables . 863 6.8.2.2 Worksheet - Internet Search for NIC Drivers .... 868 6.8.2.4 Lab - Install a Wireless NIC in Windows 7 869 6.8.2.5 Lab - Install a Wireless NIC in Windows Vista . 876 6.8.2.6 Lab - Install a Wireless NIC in Windows XP .... 883 6.8.3.5 Lab - Connect to a Router for the First Time .... 890 6.8.3.8 Lab - Configure Wireless Router in Windows 7 900 6.8.3.9 Lab - Configure Wireless Router in Windows Vista .. 914 6.8.3.10 Lab - Configure Wireless Router in Windows XP ... 932 6.8.3.14 Lab - Test the Wireless NIC in Windows 7 . 953 6.8.3.15 Lab - Test the Wireless NIC in Windows Vista 959 6.8.3.16 Lab - Test the Wireless NIC in Windows XP ... 965 6.8.4.7 Lab - Share a Folder, Create a Homegroup, and Map a Network Drive in Windows 7 971 6.8.4.8 Lab - Share a Folder and Map a Network Drive in Windows Vista ..... 989 6.8.4.9 Lab - Share a Folder and Map a Network Drive in Windows XP ...... 1000 6.9.1.6 Worksheet - Answer Broadband Questions 1010 6.9.1.8 Worksheet - ISP Connection Types . 1011 Chapter 7: Laptops 1012 7.1.1.6 Worksheet - Research Docking Stations ... 1012 7.3.1.3 Worksheet - Match ACPI Standards ... 1013 7.5.1.4 Worksheet - Laptop RAM . 1014 7.5.2.3 Worksheet - Laptop Batteries 1015 7.5.2.5 Worksheet - Laptop Screens 1016 7.5.2.7 Worksheet - Laptop Hard Drives . 1017 7.5.2.13 Worksheet - Build a Specialized Laptop . 1018 7.7.2.2 Worksheet - Research Laptop Problems ... 1019 7.7.2.3 Worksheet - Gather Information from the Customer 1020 7.7.2.4 Worksheet - Investigating Support Websites and Repair Companies . 1021 Chapter 8: Mobile Devices . 1022 8.2.2.3 Lab - Working with Android 1022 8.2.3.3 Lab - Working with iOS .... 1036 8.2.4.3 Lab - Mobile Device Features - Android and iOS ... 1043 8.2.4.4 Worksheet - Mobile Device Information .. 1060 8.3.1.2 Lab - Mobile Wi-Fi - Android and iOS ..... 1062 8.4.1.2 Lab - Passcode Locks - Android and iOS . 1063 8.5.2.2 Lab - Troubleshooting Mobile Devices .... 1078 Chapter 9: Printers 1080 9.3.1.2 Lab - Install a Printer in Windows 7 ... 1080 9.3.1.3 Lab - Install a Printer in Windows Vista ... 1086 9.3.1.4 Lab - Install a Printer in Windows XP 1093 9.4.2.3 Lab - Share a Printer in Windows 7 1098 9.4.2.4 Lab - Share a Printer in Windows Vista .... 1104 9.4.2.5 Lab - Share a Printer in Windows XP . 1110 9.5.1.5 Worksheet - Search for Certified Printer Technician Jobs . 1114 Chapter 10: Security .... 1115 10.1.1.7 Worksheet - Security Attacks 1115 10.2.1.2 Worksheet - Answer Security Policy Questions .... 1116 10.2.1.7 Lab - Securing Accounts, Data, and the Computer in Windows 7 .. 1117 10.2.1.8 Lab - Securing Accounts, Data, and the Computer in Windows Vista .. 1131 10.2.1.9 Lab - Securing Accounts, Data, and the Computer in Windows XP ..... 1145 10.2.3.2 Worksheet - Third-Party Antivirus Software . 1159 10.2.4.8 Worksheet - Research Firewalls . 1160 10.2.4.10 Lab - Configure Wireless Security .. 1162 10.3.1.2 Worksheet - Operating System Updates in Windows .... 1175 10.3.1.4 Lab - Data Backup and Recovery in Windows 7 ... 1176 10.3.1.5 Lab - Data Backup and Recovery in Windows Vista ..... 1190 10.3.1.6 Lab - Data Backup and Recovery in Windows XP 1202 10.3.1.8 Lab - Configure a Windows 7 Firewall .. 1218 10.3.1.9 Lab - Configure a Windows Vista Firewall .. 1229 10.3.1.10 Lab - Configure a Windows XP Firewall .... 1240 10.4.2.2 Worksheet - Gather Information from the Customer ..... 1245 Chapter 11: The IT Professional .. 1247 11.1.1.3 Worksheet - Technician Resources 1247 Chapter 12: Advanced Troubleshooting . 1248 12.1.1.4 Lab - Repair Boot Problem 1248 12.1.1.5 Lab - Remote Technician - Repair Boot Problem .. 1249 12.1.1.6 Lab - Troubleshooting Hardware Problems in Windows 7 ... 1251 12.1.1.7 Lab - Troubleshooting Hardware Problems in Windows Vista. 1255 12.1.1.8 Lab - Troubleshooting Hardware Problems in Windows XP 1258 12.2.1.4 Lab - Fix an Operating System Problem . 1261 12.2.1.5 Lab - Remote Technician - Fix an Operating System Problem 1262 12.2.1.6 Lab - Troubleshooting Operating System Problems in Windows 7 .. 1264 12.2.1.7 Lab - Troubleshooting Operating System Problems in Windows Vista.. 1267 12.2.1.8 Lab - Troubleshooting Operating System Problems in Windows XP ..... 1270 12.3.1.4 Lab - Fix a Network Problem .... 1274 12.3.1.5 Lab - Remote Technician - Fix a Network Problem 1275 12.3.1.6 Lab - Troubleshooting Network Problems in Windows 7 .... 1277 12.3.1.7 Lab - Troubleshooting Network Problems in Windows Vista .. 1282 12.3.1.8 Lab - Troubleshooting Network Problems in Windows XP . 1287 12.4.1.4 Lab - Fix a Laptop Problem . 1292 12.4.1.5 Lab - Remote Technician - Fix a Laptop Problem . 1293 12.4.1.6 Lab - Troubleshooting Laptop Problems in Windows 7 . 1295 12.4.1.7 Lab - Troubleshooting Laptop Problems in Windows Vista 1297 12.4.1.8 Lab - Troubleshooting Laptop Problems in Windows XP .... 1299 12.5.1.4 Lab - Fix a Printer Problem 1301 12.5.1.5 Lab - Remote Technician - Fix a Printer Problem . 1302 12.5.1.6 Lab - Troubleshooting Printer Problems in Windows 7 . 1304 12.5.1.7 Lab - Troubleshooting Printer Problems in Windows Vista . 1307 12.5.1.8 Lab - Troubleshooting Printer Problems in Windows XP 1310 12.6.1.4 Lab - Fix a Security Problem 1313 12.6.1.5 Lab - Remote Technician - Fix a Security Problem . 1314 12.6.1.6 Lab - Troubleshooting Access Security in Windows 7 .. 1316 12.6.1.7 Lab - Troubleshooting Access Security in Windows Vista ... 1319 12.6.1.8 Lab - Troubleshooting Access Security in Windows XP . 1323show more

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