Human Relations

Human Relations : Interpersonal, Job-Oriented Skills

3.64 (62 ratings by Goodreads)
  • Paperback
By (author) 

List price: US$57.00

Currently unavailable

Add to wishlist

AbeBooks may have this title (opens in new window).

Try AbeBooks

Description

For courses in Interpersonal Relations, Interpersonal Skills, Human Relations and Professional Development.Designed to help students enhance their interpersonal skills in the workplace, this text explores a blend of current and traditional interpersonal concepts-and features a heavy emphasis on skill development and self-assessment through an extensive variety of skill-building suggestions, exercises, and cases related to specific topics. It offers a more personal and job-oriented, and less managerial approach than other texts on the subject.show more

Product details

  • Paperback | 363 pages
  • 200.66 x 251.46 x 17.78mm | 725.74g
  • Pearson Education (US)
  • Pearson
  • United States
  • 7th edition
  • 0130105783
  • 9780130105783

About Andrew J. Dubrin

DR. ANDREW DUBRIN is an accomplished author, an active speaker, and holds a full professorship at the Rochester Institute of Technology. He has published hundreds of articles in scholarly journals, national magazines, and newspapers. He has appeared on over 350 television shows and radio programs.show more

Table of contents

1. A Framework for Interpersonal Skill Development. 2. Understanding Individual Differences. 3. Interpersonal Communications. 4. Developing Teamwork Skills. 5. Group Problem Solving and Decision Making. 6. Cross-Cultural Relations and Diversity. 7. Resolving Conflicts with Others. 8. Becoming an Effective Leader. 9. Motivating Others. 10. Helping Others Develop and Grow. 11. Positive Political Skills. 12. Customer Satisfaction Skills. 13. Enhancing Ethical Behavior. 14. Personal Productivity and Stress Management. 15. Job Search and Career Management Skills.show more

Review quote

"...we have had real success using Dr. DuBrin's book. Our faculty like using it and our students like working with it...in our Human Relations in Business course...[or] our Motivation and Leadership courses."-Gary W. Piggrem, Ph.D.show more

Rating details

62 ratings
3.64 out of 5 stars
5 27% (17)
4 32% (20)
3 24% (15)
2 10% (6)
1 6% (4)
Book ratings by Goodreads
Goodreads is the world's largest site for readers with over 50 million reviews. We're featuring millions of their reader ratings on our book pages to help you find your new favourite book. Close X