Human Relations

Human Relations : Personal and Professional Development

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For introductory-level courses in Human Relations, Organization Behavior, or Interpersonal Skills. Using a learn-by-doing approach, Human Relations provides students with a basic framework for understanding how interactions at work will affect them, the issues they'll face, and what they should do to be effective in their interactions with others in any organizational setting. Skills-focused and performance-based, this text offers students an abundance of opportunities to construct-and assess-their own human relations profile and to develop a repertoire of specific skills and competenciesshow more

Product details

  • Mixed media product | 416 pages
  • 200.7 x 251.5 x 22.9mm | 975.23g
  • Pearson Education (US)
  • Pearson
  • Upper Saddle River, NJ, United States
  • English
  • 2nd edition
  • 0130145742
  • 9780130145741

Back cover copy

As with all of Dr. DeCenzo's educational products, "Human Relations" is an inventive tool that engages the student immediately through the use of strong pedagogical tools. You will: Know Yourself and Your Work Life Apply to Your Strengths Develop Personal Skills Determine What Motivates Behaviorshow more

About David A. Decenzo

Dr. David A. Decenzo is Director of Partnership Development and Professor of Management at Towson University in Baltimore, Maryland. His works include:- Fundamentals of Management- Supervision Today- Human Resource Management Dr. Beth Silhanek is a freelance consultant and founder of Wise Enterprises, Tama, more

Table of contents

I. STARTING THE JOURNEY. 1. Introduction to Human Relations. 2. 21st-Century Challenges. II. HUMAN BEHAVIOR. 3. The Human Factor. 4. Interpersonal Communication. 5. Personal Issues. III. ORGANIZATION BEHAVIOR. 6. Organizational Structures. 7. Organizational Communications. 8. Power, Politics, and Status. IV. HUMAN BEHAVIOR: INTERACTION IN THE ORGANIZATION. 9. Being Part of Groups and Teams. 10. Excelling on the Job. 11. Influencing Others. 12. Change, Conflict, and Creativity. V. MAKING THE CONNECTIONS. 13. Employment Practices: Getting and Keeping Employees 14. Career Success: Getting and Keeping Jobs. Glossary. more

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