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BENTON : APPLIED HUMAN RELATIONS _c7

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Description

For undergraduate and graduate-level Business Management and Psychology courses in Human Relations, Human Behavior, Organizational Behavior, Human Development, and Applied Psychology.

Using a hands-on approach, this text provides students with the needed skills in human relations that are becoming increasingly important for career success. It emphasizes the person in the organization and the interactions between managers and other employees. Students will like this text for its conversational style while instructors will appreciate the experiential exercises that reinforce course theory for student-centered learning.
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Product details

  • Hardback | 368 pages
  • 213.36 x 256.54 x 25.4mm | 771.1g
  • Pearson
  • Upper Saddle River, NJ, United States
  • English
  • 7th edition
  • 0130859559
  • 9780130859556

Table of contents

Preface.
I. HUMAN RELATIONS.

1. Fundamentals of Human Relations.
2. Emotional Intelligence: Intrapersonal and Interpersonal Components.
II. DEVELOPING PROFESSIONALLY.

3. Personal and Organizational Values.
4. Managing Yourself: Stress, Time, and Career Management.
5. Creativity, Innovation, and Entrepreneurial Thinking.
III. INTERACTING EFFECTIVELY WITH OTHERS.

6. Communicating in the Workplace.
7. Motivation.
8. Orientation, Training, and Development.
9. Appraisals, Promotions, and Dismissals.
10. Conflict Management and Negotiations.
11. Leadership.
12. Group and Team Dynamics.
IV. CONTEMPORARY ISSUES.

13. Intercultural Relations.
14. Workplace Issues.
15. Organized Employee Relations.
16. Managing Change.
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Rating details

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