Hospitality Management

Hospitality Management : The Importance of Leadership, Communication, Control and Service

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Description

Designed for introductory courses in hotel and motel management, this book features historical, current, and future concepts of management and leadership, coupled with essential tools to improve communication, control, and service skills. The text provides information relative to the resilience, creativity and vibrance of present and future hospitality events. It integrates the new concepts and models from business, economics, and hospitality with changing events in the real world.show more

Product details

  • Paperback | 400 pages
  • Pearson Education (US)
  • Upper Saddle River, United States
  • English
  • 0130166219
  • 9780130166210