- Paperback | 192 pages
- 55 x 85 x 7mm | 249.48g
- 28 Feb 2011
- San Francisco, United States
Other books in this series
04 Nov 2013
Table of contents
Chapter 1 What is Help?
Chapter 2 Economics and Theater: The Essence of Relationships
Chapter 3 The Inequalities and Ambiguities of the Helping Relationship
Chapter 4 Helping as Theater: Three Kinds of Helping Roles
Chapter 5 Humble Inquiry: The Key to Building and Maintaining the Helping Relationship
Chapter 6 Applying the Inquiry Process
Chapter 7 Teamwork as Perpetual Reciprocal Helping
Chapter 8 Helping Leaders and Organizational Clients
Chapter 9 Principles and Tips
About the Author
--Warren Bennis, Distinguished Professor of Business Administration, University of Southern California, and coauthor of Judgment and Transparency
"At once conceptually rigorous and eminently practical, Schein has given us a new classic--a highly readable, indispensable work that is bound to be read and reread, each time offering the reader new and profound insights into one of life's most important forms of social interaction."
--Marc Gerstein, PhD, President, Organization Design Forum, and author of Flirting with Disaster: Why Accidents Are Rarely Accidental
"This little book is a treasure; I will not be able to offer help again without thinking about and using these simple but powerful tools of communication. Ed Schein's personal stories are heartfelt and ones to which we can all relate; his tips for giving and receiving truly desirable and effective help are clear gems of wisdom."
--Tania Zouikin, former Chair and CEO, Batterymarch Financial
About Edgar H. Schein