Healthcare Redesign Tools & Tecn
When beginning work on a reengineering project at William Beaumont Hospital, Jean Ann Larson noticed an abundance of materials that talked about what reengineering was and what it could do, but a distinct lack of information on the practical tools to make it happen. After experimenting with a variety of techniques, she developed and implemented an eight-step facilitation methodology and set of corresponding tools.For those in healthcare who are working on a redesign or reengineering project, this book covers all the key aspects - from team formation, to measurement, to process analysis - and walks you through the hands-on, day-to-day implementation.
- Hardback | 176 pages
- 158.75 x 241.3 x 19.05mm | 544.31g
- 26 Sep 1997
- Productivity Press
- QUALITY RESOURCES
- Oregon, United States