Handling the Difficult Customer : 1 PAL 15 Minutes Unrated, Closed Captions [ TAT112 ]
In some workplaces people deal with really difficult customer or clients... often all day long. Psychologist Peter Quarry explains that we need to understand why they are being difficult and explore alternative ways to effectively deal with them.
- DVD video
- 01 Dec 2009
- Seven Dimensions
- South Yarra, Australia