Guide to Interpersonal Communication (Guide to Business Communication Series)

Guide to Interpersonal Communication (Guide to Business Communication Series)

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For courses in General Management, Resource Management, and Management Communication.This new guide for better business interactions and relationships gives practical advice on how to improve the foundational interpersonal communication skills of listening, feedback, asking and responding to questions, and adjusting to another's style. It offers step-by-step recommendations for approaching common interactions such as interviewing, negotiating, and conducting performance appraisals. Brief, practical, and reader-friendly, the text offers clear, straightforward tools useful in a professional more

Product details

  • Paperback | 128 pages
  • 142.2 x 198.1 x 7.6mm | 22.68g
  • Pearson Education (US)
  • Pearson
  • Upper Saddle River, NJ, United States
  • English
  • 0130352179
  • 9780130352170
  • 2,032,264

Back cover copy

This concise, practical book is written for you if you want a guide for improving your business interactions and relationships. How can you improve your interviewing effectiveness-both as an interviewer and an interviewee? How can you create more comfortable interactions with your boss? How can you become a better negotiator? How can you deliver feedback while maintaining a good relationship? How can you ask effective questions to elicit the kind of response you want? How can you prepare for and structure better performance appraisals? How can you improve your listening skills? Like all the books in the Prentice Hall Series in Advanced Business Communication, this book is... Brief: summarizes key ideas only Practical: offers clear, straightforward tools you can use Reader-friendly: provides an easy-to-skim formatshow more

Table of contents

Introduction. 1. Listening. 2. Feedback. 3. Questioning and Responding. 4. Social Styles. 5. Interviewing. 6. Performance Appraisals. 7. more

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6 ratings
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