Guide to Cross-Cultural Communication (Guide to Business Communication Series)

Guide to Cross-Cultural Communication (Guide to Business Communication Series)

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For MBA courses in Cross-Cultural Workplace Communication, Management Communication, and International Business; also appropriate for BBA courses in Business Communication, Organizational Communication, and Multicultural, Cross-Cultural, or Intercultural Workplace Communication.The goal of this text is to help students either academically or professionally communicate across cultures by promoting cross-cultural understanding and fostering communication with foreign-born employees or employers. Providing new insights on culture not taught in sales training, Guide to Cross-Cultural Communication is a handy reference with information pertinent to negotiations, business writing, and speaking with those from diverse cultural backgrounds, with business-related examples throughout.
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Product details

  • Paperback | 160 pages
  • 138 x 202 x 8mm | 158.76g
  • Pearson
  • United States
  • English
  • 0130497843
  • 9780130497840

Table of contents

Introduction. I. UNDERSTANDING CULTURES. 1. Relationships: Individual or Collective? 2. Social Framework: High Context or Low Context? 3. Time: Linear, Flexible, or Cyclical? 4. Power: Hierarchical or Democratic? II. COMMUNICATING ACROSS CULTURES. 5. Using Language. 6. Writing. 7. Communicating Nonverbally. 8. Negotiating. Concluding Remarks. Cultural Questionnaire. Bibliography. Suggested Readings. Suggested Films.
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