Gower Handbook of Supply Chain Management

Gower Handbook of Supply Chain Management

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Written by a team of leading consultants with contributions from leading academic experts, this book is the definitive reference to the latest global developments in supply chain management and logistics. The Handbook provides detailed accounts of key topics and developments, from e-collaboration and CRM integration, to reverse logistics and strategic sourcing, and includes case studies from Asia, Europe, and North America. The forty five chapters explore all aspects of operational excellence in logistics and supply chain management. Each offers strong conceptual and operational bases for designing and implementing supply chain networks. These conceptual models can help you better understand the interrelationships between the supply chain parameters, operational intents, and physical movements and processes. "The Gower Handbook of Supply Chain Management" provides a unique single source of expert opinion and experience.
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Product details

  • Paperback | 720 pages
  • 172 x 244mm
  • Gower Publishing Ltd
  • United Kingdom
  • n.e of 5r.e
  • 056608581X
  • 9780566085819

Table of contents

Foreword, Gregory Owens; Introduction and frameworks, John L. Gattorna. Part One: Supply Chains in the Context of Customers and Stategy: The challenging new operating environment and size of the prize, John L. Gattorna; Formulating a supply chain vision, John L. Gattorna and Ming Tang; Developing an aligned supply chain operating strategy, Ming Tang and John L. Gattorna; Operating strategy; configuring segmented supply chains, Geoffrey Thomas and Ming Tang; Customer relationship management capabilities in a supply chain context, Stephen F. Dull, David N. Morris, Timothy Stephens and Mark T. Wolfe; The impact of pricing on supply chains, Greg Cudahy; Trading terms and customer account profitability, Cameron H. Hall; Contents. Part Two: Operational Excellence: Supply chain network optimization modeling, Stephen N. Wagner, Jamie M. Bolton and Linda Nuthall; Supply chain diagnostics, Douglas W. Allvine and Trevor Gore; Manufacturing strategy for supply chains, Mark Reynolds; Six Sigma - improving the quality of business, Richard D. Schleusener and Andrew J. Berger; Distribution operations - design for excellence, David R. Olson; Integrated transportation management, Brooks A. Bentz; Forecasting and demand planning, Scott F. Githens; Inventory management, Geremy J. Heath and Alister Danks; Service parts management, Olaf Schatteman and Jonathan Wright; Supply chain financial performance measurement, David Walters; Supply chain performance measures and systems, Linda Nuthall; Reverse logistics, Olaf Schatteman. Part Three: Supply Chain Integration and Collaboration: Creating agile supply chains, Martin Christopher; Supply chain structures to deliver value, Michael G. Mikurak and Jonathan D. Whitaker; Supply chain planning, Dennis Theis, Craig Millis, David Kennedy and Mark Pearson; Strategic sourcing and procurement, Jeffrey S. Russell and Neeraj Thukral; Securing immediate benefits from e-sourcing, Brett Campbell and Anthony Du Preez; Industry-level collaboration through ECR, Garry O'Sullivan; Collaborative product commerce. Alejandro Cuartero, Manuel Chaure and Stefano Lorenzi; Integrated fulfilment, Jon Bumstead, Sara Ford and Roger Gillespie; Contents; Information systems strategy for supply chains, Donald S. Puckridge and Ian Woolsey. Part Four: Virtual Supply Chains: E-commerce and supply chains - breaking down the boundaries, Andrew J. Berger; Best-of-breed supply chains, Andrew J. Berger; Supply chains as vehicles for transformational change, John L. Gattorna; Third- and Fourth-party logistics service providers, Mark Bedeman and John L. Gattorna; Emerging requirements for networked supply chains, Robert Ogulin; Strategic transformation and supply chains, Michael A. Donnellan. Part Five: Regional and Global Supply Chains: Globalization and regionalization of supply chains, Robert Ogulin; Supply chains in Europe, Jaume Ferrer; Supply chains in Asia - challenges and opportunities, Robert Easton, William Thurwachter and Tian Bing Zhang; The changing face of supply chains in China, Robert Easton. Part Six: Other Practical Considerations in Supply Chains: Achieving supply chain alignment through behavior change, Jamie M. Bolton and Karen Dwyer; The role of knowledge management in supply chains, Wanda S. Brown; Education and skills training requirements in supply chains, John L. Gattorna and Richard S. Clarke; Building successful consulting relationships, Ken Davis and Jamie M. Bolton; Finale: The future is here at last, John L. Gattorna; Notes on contributors; Index.
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About John Gattorna

John Gattorna is one of the few people who have been continuously engaged in the evolution of supply chain thinking, from the early days of 'physical distribution management' (1975), through 'logistics management' (1980s/1990s), to the current 'supply chain management' era (1990s/2000s). Over the last 25 years, John has taught and researched at several universities around the world, consulted to many major multinational corporations, and published widely on the emerging subject of 'supply chains'. Indeed, John is generally regarded as one of the world's thought leaders in the supply chain management field, and continues to be much sought after as a keynote speaker on the International conference circuit.
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