Global Tourism and Informal Labour Relations

Global Tourism and Informal Labour Relations : The Small Scale Syndrome at Work

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The worldwide expansion of the tourism industry involves many encounters between global agents and local forces, yet this host-guest interaction is rarely considered from the point of view of the experience of work. In hotel subsidiaries of transnational chains, top-down corporate philosophy interfaces with bottom-up employee street wisdom. This study illustrates this value collision, embodied in employee relations, and analyses its implications, particularly on professional management and organized labour.
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Product details

  • Paperback | 272 pages
  • London, United Kingdom
  • English
  • 0826468594
  • 9780826468598

Table of contents

Confronting global tourism; policy dilemmas and the small-scale lens; research method and design; a small-scale labour syndrome; the small-scale syndrome at work; informal labour relations; the small-scale syndrome at work - competing for loyalty; relating to theory; questions for management; labour and community.
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About Godfrey Baldacchino

Godfrey Baldacchino is Direetor of the Worker's Participation Development Officer at the University of Malta. He is a labour development consultant amd a specialist on the socio-economic development of small territories.
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