Global Tourism and Informal Labour Relations

Global Tourism and Informal Labour Relations : The Small Scale Syndrome at Work

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The worldwide expansion of the tourism industry creates many encounters between global agents and local forces, yet the host-guest interaction is rarely considered from the point of view of the experience of work. This study documents and discusses such a global-local encounter, based on fieldwork carried out in hotels in Barbados and Malta. Insight is drawn from a review of such issues as recruitment, promotion, redundancy, discipline, security, communication, expertise, total quality management iniatives, trade unionism and industrial action.
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Product details

  • Paperback | 252 pages
  • 154 x 228 x 22mm | 399.99g
  • Taylor & Francis Ltd
  • London, United Kingdom
  • English
  • 1138880647
  • 9781138880641