The Francium Rule

The Francium Rule

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Description

Most organizations are striving for the same goal - that goal is to provide the best products or services they can to each and every person they serve. While products and services are important many organizations never take time to focus on the one element that trumps both, a great customer service experience. That's right "the experience."show more

Product details

  • Paperback
  • 139.7 x 215.9 x 4.32mm | 149.68g
  • Createspace Independent Publishing Platform
  • United States
  • English
  • black & white illustrations
  • 1514722356
  • 9781514722350