First, Break All the Rules

First, Break All the Rules : What the World's Great Managers Do Differently

3.91 (26,523 ratings by Goodreads)
By (author)  , By (author) 

List price: US$32.00

Currently unavailable

Add to wishlist

AbeBooks may have this title (opens in new window).

Try AbeBooks

Description

In "First, Break All the Rules," Gallup presents the remarkable findings of its massive in-depth study of great managers those who excelled at turning each employee s talent into performance. The world s greatest managers differ in sex, age, and race. They employ different styles and focus on different goals. Despite their differences, great managers share one trait: They break virtually every rule conventional wisdom holds sacred. They don t believe that, with enough training, a person can achieve anything he sets his mind to. They don t try to help people overcome their weaknesses. They disregard the golden rule. They even play favorites. Companies compete to find and keep the best employees using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. This amazing book explains how the best managers select employees for talent rather than for skills or experience, how they set expectations, how they motivate people, and how they develop people. Gallup s research based on 80,000 managers in 400 companies produced twelve simple questions that distinguish the strongest departments of a company from the rest. "First, Break All the Rules" introduces this essential measuring stick and proves the link between employee opinions and productivity, profit, customer satisfaction, and rate of turnover."show more

Product details

  • Hardback | 270 pages
  • 160.02 x 238.76 x 27.94mm | 453.59g
  • Simon & Schuster Ltd
  • London, United Kingdom
  • English
  • 0684852861
  • 9780684852867
  • 111,640

Review quote

"As the authors put it, "a great deal of the value of a company lies between the ears of its employees." The key to success is growing that value by listening to and understanding what lies in their hearts -- Mssrs. Buckingham and Coffman have found a direct way to measure and make that critical connection. At Carlson Companies, their skills are helping us become the truly caring company that will succeed in the marketplace of the future."-Marilyn Carlson Nelson President and CEO, Carlson Companiesshow more

Rating details

26,523 ratings
3.91 out of 5 stars
5 34% (8,937)
4 35% (9,346)
3 23% (6,014)
2 6% (1,462)
1 3% (764)
Book ratings by Goodreads
Goodreads is the world's largest site for readers with over 50 million reviews. We're featuring millions of their reader ratings on our book pages to help you find your new favourite book. Close X