Factory and Industrial Management Volume 62, No. 4

Factory and Industrial Management Volume 62, No. 4

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This historic book may have numerous typos and missing text. Purchasers can usually download a free scanned copy of the original book (without typos) from the publisher. Not indexed. Not illustrated. 1921 edition. Excerpt: ...picture with the kind of office boy who departs for an errand with a slouch and who gets back at the ultimate moment his ingenuity can achieve. Would you rather have this variety in your plant, just for the luxury of cracking jokes about him? Or would you rather have the kind of boy whose average elapsed time for appearing after you touch the bell and getting an errand done for you is one minute? The Fisk Rubber Company has achieved that kind of boy, not only one but a corps of them and these boys make more money than boys in other offices and deliver a whole lot better service. They are worth their bonus. A good bonus, fitted accurately to the requirements of the job is the secret of the messenger's efficiency. The work of the messenger boys was studied as thoroughly as if it were the most important job with the organization. The various trips from any one room in the sixstory building 600 feet long and 60 feet wide, to any other room were measured for the elapsed time in each case. It was discovered that a trip from any floor to a point one story or two stories away, either up or down, requires one minute. This time is for a reasonable gait without delay and without running or unduly hurrying. For any trip three, four or five stories away a good allowance was found to be 2 minutes. Any boy can cover these trips in the time allowance if he goes straight to his destination and spends a few moments receiving directions, delivers his message at once, and returns to his station. Reward For Quick Service A dispatch sheet is presided over by a supervisor. The sheet is always lying on her desk. On it is entered the time each boy starts on an errand, and when he returns the time is set down in the next column. The subtraction of the two times...show more

Product details

  • Paperback | 90 pages
  • 189 x 246 x 5mm | 177g
  • Rarebooksclub.com
  • United States
  • English
  • black & white illustrations
  • 1236950747
  • 9781236950741