Everyone's Problem Solving Handbook
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Everyone's Problem Solving Handbook : Step-by-Step Solutions for Quality Improvement

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Description

The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems. Five-Step Problem-Solving Process Identify the problem: Clearly state what needs improvement. Analyze: Determine what causes the problem to occur. * Evaluate Alternatives: Identify and select actions to reduce or eliminate the problem. * Test Implement: Implement these actions on a trial basis to determine their effectiveness. * Standardize: Ensure that useful actions are preserved.show more

Product details

  • Paperback | 176 pages
  • 208 x 276 x 12mm | 430.91g
  • Taylor & Francis Inc
  • Productivity Press
  • Portland, United States
  • English
  • Third ed.
  • 0527916528
  • 9780527916527
  • 2,055,280

Table of contents

Preface Chapter One: A New Way of Thinking Chapter Two: A Systematic Approach Chapter Three: Tools for Quality Improvement Chapter Four: Applying the Tools for Quality Improvement Glossary Bibliography Indexshow more