The Evaluation of Worldwide Digital Reference Services in Libraries

The Evaluation of Worldwide Digital Reference Services in Libraries

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Description

This book outlines and evaluates the digital reference services in libraries worldwide. The work is based on an international collaborative project between two groups from German and Chinese institutions, during which digital reference services provided by nearly 200 libraries all over the world were evaluated. The book also examines the reasons for the resulting differences; it also contains more generic proposals and perspectives on digital reference services.
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Product details

  • Hardback | 192 pages
  • 156 x 234 x 16mm | 421.84g
  • Chandos Publishing (Oxford) Ltd
  • Witney, United Kingdom
  • English
  • New.
  • 184334310X
  • 9781843343103

Table of contents

Introduction; Basics about digital reference services; Evaluating digital reference services; Views from the Western world: Evaluation by the German team; Views from the Eastern world: Evaluation by the Chinese team; Comparisons and conclusions.
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About Dr. Jia Liu

Dr Jia Liu has been a research fellow of the Alexander von Humboldt Foundation, Germany. During the research project, she was based at the Faculty of Information and Communication, University of Media, Stuttgart, Germany. Before this, she was an associate professor in the Department of Information Management, Peking University, Beijing, China.
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