The Employee Performance Handbook

The Employee Performance Handbook : Smart Strategies for Coaching Employees

By (author)  , By (author) 

Free delivery worldwide

Available. Dispatched from the UK in 3 business days

When will my order arrive?

Available. Expected delivery to the United States in 8-11 business days.

Not ordering to the United States? Click here.
Expected to be delivered to the United States by Christmas Expected to be delivered to the United States by Christmas


Everything you need to coach employees and get troubled performers back on track Confronting employees about poor performance is an ordeal dreaded by managers and HR pros everywhere. The possibility of emotional outbursts--and the specter of a lawsuit--leave many would-be disciplinarians at a loss. The Employee Performance Handbook is a complete how-to guide for employee discipline. Packed with practical and legal advice, this book offers smart strategies that will help you improve employee performance and avoid legal trouble. You'll learn how to:
identify problems early on decide when discipline is necessary choose the right response to a problem engage employees in improving performance collaborate with employees to come up with solutions fire employees when necessary protect against wrongful termination lawsuits
With Downloadable Forms
You can download sample policies, sample forms, checklists, skills-building exercises, and more, at (details inside).
show more

Product details

  • Paperback | 440 pages
  • 178 x 229 x 23mm | 771g
  • Berkeley, United States
  • English
  • 2nd ed.
  • 141332245X
  • 9781413322453
  • 1,935,126

Review quote

"An invaluable guide for managers, this book reveals the power of progressive discipline to protect the organization and bring out the best in employees." - Laura MacKinnon, senior director of HR, Yahoo! "Recommended for every manager." - Attorney Amy DelPo, author of The Performance Appraisal Handbook "For managers and human resources professionals, this guide explains how to deal with employee performance, attendance, and conduct issues using a collaborative, respectful process of progressive discipline that aims to work with any company's disciplinary system. Chapters cover the basics and principles of employee discipline; strategies to avoid legal trouble; identifying problems and deciding the action to take; why discipline is difficult; discussing a problem with an employee; dealing with difficult employee reactions; documentation; involving management, human resources, legal counsel, and other employees; the use of coaching and verbal and written warnings in discipline; termination; and moving on after an employee's departure. Mader-Clark works in human resources and effectiveness consulting, and Guerin is an author and employment attorney." Eithne O'LeyneEditor, ProtoView
show more