Employee-Driven Quality

Employee-Driven Quality : Releasing the Creative Spirit of Your Organisation Through Suggestion Systems

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The three authors are affiliated with a consulting firm specializing in total quality management and continuous improvement techniques. They discuss why traditional suggestion systems don't work and how to build one that does. Includes a brief glossary, but lacks references. Annotation copyright Book News, Inc. Portland, Or.show more

Product details

  • Hardback | 243 pages
  • 157.48 x 228.6 x 25.4mm | 589.67g
  • Productivity Press
  • Oregon, United States
  • English
  • 0527916706
  • 9780527916701