Effective Supervision

Effective Supervision : A Guidebook for Supervisors, Team Leaders, and Work Coaches

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Description

For courses in Supervision and Supervisory Management, geared specifically for courses aimed at engineering and engineering technology students. Containing ten years of experience, this up-to-date teaching text enables students to learn "hands-on," "real-world" supervision skills in addition to the foundational theories, principles, and concepts on which those skills are built. It develops individuals who know not only about supervision, but who know how to supervise.show more

Product details

  • Paperback | 247 pages
  • 208.3 x 274.3 x 15.2mm | 612.36g
  • Pearson Education (US)
  • Prentice Hall
  • Upper Saddle River, United States
  • English
  • index
  • 0130315834
  • 9780130315830

About David L. Goetsch

David L. Goetsch is Provost of the Fort Walton Beach Campus of the University of West Florida and Okaloosa-Walton Community College where he is also Professor of Quality, Safety, and Management. He teaches Effective Supervision in all of the formats described earlier and is also President and CEO of the Center for Effective Supervision, a private consulting and training company that specializes in developing supervisors for business, industry, and government organizations.show more

Back cover copy

Effective Supervision: A Guidebook for Supervisors; Team Leaders, and Work Coaches presents hands-on, real-world supervision skills that are supported by coverage of the theory and principles of supervision. The text covers many important topics related to supervision, including facilitating change, decision making/problem solving, conflict management, and teambuilding and teamwork. Some of the features of this practical text include: Applications of supervision principles based on actual work cases that help provide context for the concepts presented Activities based on actual work cases that allow users to apply the theory and principles of supervision A worktext format that allows for immediate review and application of the concepts presented This text is appropriate for the traditional classroom as well as for seminars, workshops, and distance learning environments.show more

Table of contents

1. Leadership. 2. Facilitating Change. 3. Communication. 4. Ethics. 5. Motivation. 6. Decision Making and Problem Solving. 7. Performance Appraisal. 8. Employee Complaints. 9. Conflict Management/Workplace Violence. 10. Legal Issues: Discipline, Termination, Sexual Harassment, and Drugs. 11. Training. 12. Health and Safety. 13. Staffing. 14. Total Quality. 15. Team Building and Teamwork. Appendix A: Website Linkages for Supervisors. Appendix B: Success Tips for Supervisors. Appendix C: Checklists for Supervisors. Index.show more

Rating details

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